2021
Bachelor of Science in Business Administration Major in Business Management
University of Batangas
Here's My Journey as a Virtual Assistant!
Jenifer here, who aspires to potentially engage in a variety of online areas of work. A task-driven individual with substantial experience in general virtual assisting, data entry, graphic designing, and social media management.
I am a person who’s always eager to learn new things, flexible and detail-oriented. Besides that, I was a badminton player who wins on every of my game while also make sure I am performing well in our school. Since then and I became a goal-oriented person. I can focus whenever the situation gets tough. I also have the attitude of making sure everything is done. Has vision, thinks out of the box, is outspoken, and has leadership experience.
My Skills and Competencies
Attention to detail
Customer Service
Social Media Management
Graphic Designer
Data Entry
Written communication
Certificates
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My Experience and Education
2023
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2024
Pumpernickel’s
(Food Service Supervisor)
•Establish methods to meet work schedules,
•Train staff in job duties, sanitation, and safety procedures,
•Address customer's complaints or concerns
•Supervise and co-ordinate activities of staff who prepare and portion food,
•Estimate and order ingredients and supplies (if applicable)
•Ensure food service and quality control,
•Prepare and submit reports
•Prepare food order summaries for chef,
•Supervise and check delivery of food trolleys,
•Establish work schedules
2022
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2022
Medicard
(Jr. Customer Care Officer)
•Provides efficient service to all new and existing accounts/clients of Sales Business Development Group.
•Provides due assistance to Ma-Supervisor and AVP in handling client's concerns.
•Prepares documents necessary during accounts renewal.
•Handles inquiries and complaints from client.
•Facilitates product orientation.
•Handles all administrative requirements of SBD group.
•Ensure on time release of documents through constant monitoring.
•Keep an updated and organized centralized file.
2021
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2021
Rumali Land Corp
(Collection Staff)
•Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Responding to customer queries.
• Accepting Cash and checks from home owners to pay for their monthly amortization and issuing them with receipt.
• Ensures that payments are posted timely and accurately to the accounts of the unit owners.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Graphic Designer
Creates visual versions of brands to help clients in formulating their visions into workable design solutions.