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.S Environmental Engineering
De La Salle University Dasmarinas
More Info About Me
I am an enthusiastic and results-oriented Social Media Manager in developing and executing successful social media strategies for diverse brands and organizations. Passionate about leveraging the power of social media to drive engagement, build brand awareness, and generate leads, I am committed to delivering measurable results in a rapidly evolving digital landscape.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service Representative
Search Engine Optimization
Certificates
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My Experience and Education
2024
-
2025
DXC Technology
(Customer Service Associate)
I handled customer inquiries related to life insurance policies, such as updating coverage and beneficiary details.
2022
-
2024
Accenture
(Customer Service Representative)
Demonstrated expert knowledge of company products and services to provide accurate information and recommend appropriate solutions.
2021
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2022
Chanteata
(Social Media Manager)
Formulate, implement, and consistently enhance social media strategies to align seamlessly with the organization's objectives, meticulously upholding brand coherence and congruence.
2020
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2021
Sutherland
(Technical Support Representative)
Provided top-tier technical support to customers, demonstrating expertise in troubleshooting, problem resolution, and product knowledge.
2019
-
2020
Mcjean Photobooth
(Social Media Manager)
Showcase the photobooth's capabilities through high-quality, visually appealing photos and videos.
2018
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2020
RVB Nursing Home
(Social Media Manager)
Monitor social media performance, gather insights, and provide regular reports to track engagement and the effectiveness of our digital efforts.
2016
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2019
IQOR Philippines
(Customer Service Representative)
As a Customer Service Representative supporting telecommunications accounts, I assisted clients with service inquiries, billing concerns, and account updates via phone, email. I also handled upselling and cross-selling of products like mobile plans, internet packages, and device upgrades. My role required strong communication skills, product knowledge, and the ability to resolve issues
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.