2012
Diploma in Information Technology
STI College of Dasmariñas
About me
Dedicated and self-driven social media manager, customer service, and administrative specialist with a wide range of skills. Knowledgeable in working remotely to provide services to clients. Capable of focusing at work without supervision. Able to function both alone and as an effective team member. I am fully committed to my work, I provide flexible and cost effective support service and can guarantee my availability around-the-clock.
Skills
Social Media Design, Engagement, Evaluation
Market Research, and Social Media Marketing
Google Docs, Microsoft Access
Writing, and Email Handling
Creating attractive and relevant posts/content
Certificates
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My Experience and Education
2021
-
2022
Freelance
(Social Media Manager/Administrative Assistant)
-Creating content for social media campaigns.
-Managing workers' database and payroll.
-Managing the overall expenses of the office.
-Encoding expenses and invoices in sheets.
-Email and Calendar Management
2020
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2021
51Talk Philippines.
(ESL Teacher)
-Conducts activities and lessons based on 51Talk teaching methodologies.
-Engaging students to speak in English.
-Keeping accurate records of students' performance.
2018
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2020
Point of Contact, Texas Inc.
(Chat Support Specialist)
-Communicate with the customers as a chat receptionist through live chat for quick and instant assistance.
-Handle more than three chats at a time(real-time).
-We help customers navigate websites, push them to pages they want to view, answer basic questions, and most importantly generate their contact information so that a sales agent can follow up with them.
-We organize customer records and offer general product and service information.
-CRM Management
2015
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2016
U Talk in Summit
(Administrative/Accounting Assistant)
-Organize files
-Manage employees’ database
-Sending and receiving emails
-Creating spreadsheets
-Assisting in doing payroll
-Managing the overall expenses of the office.
-Encoding expenses and invoices in sheets
My Services
Facebook ADS Management
Utilize the Insights tool to tailor your ad sets for the most ROI.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Virtual Assistant: Admin Support Online Business Manager
Ability to meet deadlines. MS Office and G Suit expertise. I'm the team member you want when significant tasks are due.
Bookkeeping Online
Keep a thorough, accurate record of each and every financial transaction in an organized, methodical manner.