I would present myself as someone who is passionate about helping others. I'm good with people, an excellent assistant, and a hard worker. I have the capacity to pay close attention to detail, meticulously adhere to directions, and understand the best way to execute any given task. I am equipped with the programs, platforms, and tools required to complete tasks quickly and accurately.
Janella Marie A. Yacub
General Virtual Assistant/Bookkeeper Online/Social Media Manager-
Blk E-34 Lot-6 Brgy. San Mateo Dasmariñas Cavite
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(0947) 787 1299
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janellayacub@gmail.com
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live:ymjanella
Skill Summary
Work Experience
2021 - 2022
SOCIAL MEDIA MANAGER/ADMINISTRATIVE ASSISTANT
FREELANCECreating content for social media campaigns.
Managing workers' database and payroll.
Managing the overall expenses of the office.
Encoding expenses and invoices in sheets.
Email and Calendar Management
2020 - 2021
ESL TEACHER
51TALK PHILIPPINESConducts activities and lessons based on 51Talk teaching methodologies.
Engaging students to speak in English.
Keeping accurate records of students' performance.
2018 - 2020
CHAT SUPPORT SPECIALIST
POINT OF CONTACT, TEXAS INC.Communicate with the customers as a chat receptionist through live chat for quick and instant assistance.
Handle more than three chats at a time(real-time).
We help customers navigate websites, push them to pages they want to view, answer basic questions, and most importantly generate their contact information so that a sales agent can follow up with them.
We organize customer records and offer general product and service information.
CRM Management
2015 - 2016
ADMINISTRATIVE/ACCOUNTING ASSISTANT
U TALK IN SUMMIT INC.Organize files
Manage employees’ database
Sending and receiving emails
Creating spreadsheets
Assisting in doing payroll
Managing the overall expenses of the office.
Encoding expenses and invoices in sheets
Education
2016 - 2017 (UNDEGRADUATE)
BACHELOR OF SECONDARY EDUCATION
DE LA SALLE UNIVERSITY DASMARIÑAS2010 - 2012
DIPLOMA IN INFORMATION TECHNOLOGY
STI COLLEGE DASMARIÑASMy Works and Services
Portfolio
Please check out my prior work here: https://myprofile.ph/janellamarieyacub#home
Reference
Dhamielyn Sarno
ProVA CEOEmail: dhamsarno@gmail.com
Mobile: (0915) 832 5769