2016
Bachelor of Science in Information Technology
Marinduque State College
Your Virtual Sidekick: Transforming Goals into Achievements, One Click at a Time!
A dedicated and proficient virtual assistant, deeply committed to supporting individuals and businesses in attaining their objectives. I offer a wealth of experiences such as Administrative/Technical Support, Research and Reporting, Content Management and Data Analyzations that positions me as a valuable addition to your team.
My Expertise:
Administrative Support | Research and Reporting | Content Management
My Values:
Professionalism | Confidentiality | Efficiency
Why Choose Me:
• Cost-Effective: My virtual assistant services offer a budget-friendly alternative compared to hiring full-time staff, resulting in significant time and resource savings for your business.
• Customized Support: I tailor my services to your specific requirements, providing personalized assistance that perfectly aligns with your unique objectives.
• Availability: I remain at your disposal around the clock to support your business, providing assistance whenever it is needed.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Executive Assistant
Certificates
My Experience and Education
2020
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2023
Accenture, Inc.
(App/Cloud Support Analyst)
Supporting two Internet Service Provider based in Italy. Mainly deals with mainting the functionality of the Infrastructure. We perform server maintenance acticity for multiple OS (Windows, Linux, UNIX/Solaris and VMware/Hypervisor). Additionally, we do troubleshooting, user management access, server health checking and reporting directly to the Italian stakeholders.
2018
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2020
Accenture, Inc.
(Infrastructure Monitoring Associate (Batch Application Shared Services))
Support multiple clients/projects at the same time which are located in the US, Dubai and Singapore. Primary role is to keep the Infrastructure monitored and that resolving teams are well informed during specific server issues that would affect the clients' services and to avoid loss of business profit. Report is being made daily - which is visible to the client end to determine and assesss the business' progress.
2017
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2018
Accenture, Inc.
(Application Support Engineer - Healthcare Provider)
Selected to be one of the loaned resources that will act as an Application Support Engineer to support healthcare provided from the backend/technical side. Performed addition, modification and removal of users on the database usng mysql. Providing reports and services to our BPO counterpart.
2017
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2017
Accenture, Inc.
(Data Analyst Associate - Billing and Accounts Reconciliation Team (Healthcare Provider))
Responsible on Billing/Posting payments of US Retirees' Medical Plans (Dental, Optical, etc.). All payments made by the Retirees will be forwarded to us for data validation and transactions. We primarily post the payments and will be forwarded to Wellsfargo for the final posting. Accounts Reconciliation is also being made every end of month to make sure that all amount spent are balance and equal every end of reporting period.
2016
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2017
Accenture, Inc.
(CPE Quoting Engineer - Verizon)
Project Verizon offers Network Equipment (Phone, Cables and Router) and also comes with installation with fee. Through the clients' list of purchase, our role mainly create a quotation from that list and will be presented back to the client to whether they will approve and avail the services they need.
My Services
Executive Assistant
Manage schedules and communications of key executives. Assure that urgent and important tasks are the top priority.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.