2019
Electronics Engineering Technology
Technological University of the Philippines - Manila
About Me
As a Filipino professional with a degree in Electronics Engineering Technology, I bring strong technical expertise and exceptional communication skills, having served as the interface between clients and systems, offering first-level technical support, and troubleshooting complex issues. My experience includes collaborating with engineers, technicians and SME's to maintain good business relationships, ensuring optimal performance, and identifying areas for improvement to enhance productivity.
In addition to my technical background, I am highly skilled at providing accurate and timely resolutions, reporting performance issues, and contributing to projects that improve system reliability and cost efficiency. Outside of work, I enjoy playing basketball and badminton, as well as traveling to experience new cultures.
James Reuben E. Evangelista III
Sta. Rosa, Laguna, Philippines
Freelancer
My Skills and Competencies
Bookkeeping
Graphic and Video Designer
Accounting
Accounting
Social Media Management
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2024
Accenture Inc.,
(Associate Software Engineer)
· Acted as the ongoing interface between the client and the system or application.
· Utilized exceptional communication skills to keep world class systems running.
· Delivered first-level technical support via email and chat communication channels.
· Accurately defined client issues Interpreted and designed resolutions based on deep product knowledge.
· Identified, reported, and escalated bugs.
2019
-
2022
Ampleon Philippines Inc.,
(Jr. Sustaining Technician)
· Conducted and endorsed equipment for preventive maintenance.
· Identified parts of the equipment that were required replace and maintain; requested for needed spare parts.
· Collaborated with co-technicians, engineers or FSE in repairing and troubleshooting of minor/major electrical, mechanical, software repair to sustain the line.
· Reported equipments performance, status and malfunctions to engineer with accurate data information.
· Recommended mechanical designs and fabrications on equipment parts, provide support on machine modification improvement to optimize line productivity.
· Participated and completed Total Productive Maintenance trainings and certifications.
· Participated in Focused Improvement Team covering projects in preventing machine breakdown, cost reduction and enhanced process capability.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.