Hello! I'm Jairah, a dedicated and detail-oriented Virtual Assistant. With a Bachelor’s degree in Business Administration from Mindanao State University, I bring expertise in organizational management, time management, and virtual assistance to every project I undertake. I am passionate about providing exceptional support and thrive in dynamic virtual environments. My experience spans handling communication, scheduling, and offering comprehensive administrative support. I excel in adapting to new challenges, delivering high- quality work, and maintaining a keen eye for detail. Whether it's managing communication for a busy executive, or handling administrative tasks, I am committed to making your life easier and helping your business succeed. Let's work together to streamline your operations and achieve your goals!
Mindanao State University Main Campus – Marawi City
Cumlaude
• Managed inbound and outbound calls.
• Email and Calendar management / Appointment setting.
• Performed accurate data entry to maintain client records.
• Creat documents and guided clients through the onboarding process for a seamless experience.
• Provided additional support with graphic design and video editing.
• Answering customer’s inbound and outbound calls
• Resolve customers' service or billing complaints.
• Responding to customer queries.
• Processing customer orders.
• Resolving customer complaints
• Provide customers with product and service information.
• Document all call information according to standard operating procedures
• Updating spreadsheets and other data entry tasks.
• Answering and directing phone calls.
• Filing/ Organizing documents in their proper locations.
• Recording of financial transactions.
• Compiling financial reports.
• Taking an inventory of office supplies on a regular basis.
Handles admin tasks like emails, scheduling, and travel to keep executives organized and efficient.
Handles listings, client communications, lead generation, and transaction, ensuring seamless operations.
Assists healthcare providers with patient scheduling, medical records, and administrative support.
Creates logos, social media visuals, and marketing materials to enhance branding and communication efforts for business.
Manages content, engages audiences, and tracks analytics to grow online presence and boost engagement.
Ensures accurate and organized data, maintaining up-to-date records and databases for efficient information management.