Bachelor of Science in Business Administration major in Human Resource Management
Mindanao State University Main Campus – Marawi City
Hello! I'm Jairah, a dedicated and detail-oriented Virtual Assistant. With a Bachelor’s degree in Business Administration from Mindanao State University, I bring expertise in organizational management, time management, and virtual assistance to every project I undertake. I am passionate about providing exceptional support and thrive in dynamic virtual environments. My experience spans handling communication, scheduling, and offering comprehensive administrative support. I excel in adapting to new challenges, delivering high- quality work, and maintaining a keen eye for detail. Whether it's managing communication for a busy executive, or handling administrative tasks, I am committed to making your life easier and helping your business succeed. Let's work together to streamline your operations and achieve your goals!
Mindanao State University Main Campus – Marawi City
Managed inbound and outbound calls, handled email and calendar management, and performed accurate data entry to maintain client records. Created documents, guided clients through the onboarding process for a seamless experience, and provided additional support through graphic design and video editing.
Managed inbound and outbound calls for a leading US telecommunications company, expertly addressing billing inquiries, resolving general customer concerns, and processing sales for additional service requests.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.