Jairah Maravillas

Professional Virtual Assistant
User Thumbnail
Contact Information
  • jairahbmaravillas16@gmail.com
    •
  • +63 975 308 2510
    •
  • Tubod, Lanao del Norte, Philippines
    •
  • https://myprofile.ph/jairahmaravillas
    •
Education
2019 - 2023

Mindanao State University, Main Campus, Bachelor of Science in Business Administration Major in Human Resource Management

Cumlaude
Core Competencies

Administrative Support, Time Management Skills, Email Management, Customer Service, Organizational Skills, Attention to Detail, Social Media Management, Data Entry, Project Management
Objective

To improve my personal and professional skills, abilities, and knowledge while working for a company that values hard work and trusts me to take on responsibilities and challenges as a virtual assistant.
Experince
2024-2024

Life Redefined Healing, Therapy and Counseling, Virtual Assistant

• Managed inbound and outbound calls.
• Email and Calendar management / Appointment setting.
• Performed accurate data entry to maintain client records.
• Creat documents and guided clients through the onboarding process for a seamless experience.
• Provided additional support with graphic design and video editing.
2023-2024

Teleperformance, Customer Service Representative

• Answering customer’s inbound and outbound calls
• Resolve customers' service or billing complaints.
• Responding to customer queries.
• Processing customer orders.
• Resolving customer complaints
• Provide customers with product and service information.
• Document all call information according to standard operating procedures.
2023-2023

Department of Agrarian Reform, Student Intern

• Updating spreadsheets and other data entry tasks.
• Answering and directing phone calls.
• Filing/ Organizing documents in their proper locations.
• Recording of financial transactions.
• Compiling financial reports.
• Taking an inventory of office supplies on a regular basis.