2015
INDUSTRIAL OFFICE MANAGEMENT
MONARK FOUNDATION INC
Executive Assistant | Operations and Project Management Specialist
I’m all about delivering top-notch support and leadership, grounded in organization, dedication, and integrity. My goal is to foster a culture of efficiency and growth that empowers the executives and organizations I work with, all while staying true to my values and committed to ongoing personal and professional development.
With a decade of experience providing high-level support to everyone from senior leaders to C-suite executives, I’ve honed my skills in Executive and Operations Management, and Project Coordination. I pride myself on my strong organizational abilities, keen attention to detail, and adaptability in fast-paced environments. Throughout my career, I’ve focused on streamlining executive workflows and ensuring smooth office operations through effective communication and problem-solving.
Key Skills and Qualifications:
- Executive Support: I excel at managing complex calendars, scheduling meetings, and coordinating travel for senior leadership.
- Email Management: I’m an expert at prioritizing, drafting, and responding to executive communications across platforms like Outlook, Gmail, and Google Workspace.
- Project Management: I’m skilled in tools like Asana, Trello, and Slack, which help me keep multiple projects on track and aligned with company goals.
- Confidentiality & Discretion: I have a proven track record of handling sensitive information with the utmost care, maintaining trust at every level of the organization.
- Technical Proficiency: I’m comfortable with MS Office, Google Workspace, CRM systems, and various office software tools that boost productivity and communication.
- Task Prioritization: I’m efficient at juggling competing priorities and multitasking, ensuring I provide the highest level of support even under tight deadlines.
Responsibilities Include:
- Scheduling and managing complex calendars and appointments.
- Handling executive communications, including emails and correspondence.
- Coordinating travel plans and managing expense reports.
- Overseeing daily office operations and managing administrative tasks.
- Supporting project management by tracking progress and deadlines.
- Acting as a liaison between executives and both internal and external stakeholders.
With a proactive approach to problem-solving, I strive to anticipate the needs of executives, keep daily operations running smoothly, and contribute to the overall success of the organization. My experience spans various fast-paced environments where attention to detail and quick adaptability are essential. I’m excited to bring my skills to a dynamic team and help drive success together!
Key Qualifications and Core Competencies
Delivering Exceptional Executive Support, Operational Efficiency, and Strategic Impact
Project Management Skills
Born Leader
Strategic Mastermind/Learning Approach
Efficiency Expert
Ambitious
Self-Improver
Goal-Oriented
Intelectually Stimulating
Conceptual Integration
Persuasive Articulation
Intellectual Challenge-Seeker
Conceptual Integration
Adaptability and Flexibility
Email Management Skills
Calendar Management Skills
Organizational Skills
Stakeholder Management and Liaison
Multi-tasking and Prioritization
Time Management Skills
Logical Problem-Solver
Technical Proficiency
Confidentiality and Discretion
Communication Skills
Attention to Detail
Certificates
Proven Track Record in Executive Support and Operational Excellence
Leveraging Expertise to Enhance Executive Performance and Drive Organizational Success
October 2024
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February 2025
A&S Physiology, Jim's Cleaning, Secure Multifamily, Ford Property Ent. (Part-Time Jobs)
(Executive Assistant)
- Email Management
- Calendar Management
- Project Coordination
- Process Optimization
- Xero Invoicing
- Process personal transactions and payments (banks, bills, invoicing, salary pay, etc)
- Social Media Marketing (FB Marketplace, Affordable Housing)
September 2022
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September 2024
Tradies Get Online
(Executive Assistant)
1. Email Management
- Organize emails with labels/tags, prioritizing urgent actions (Zero-inbox system).
- Respond to incoming emails promptly and efficiently.
- Create and save email templates for streamlined communication.
- Automate responses where necessary to maintain efficiency.
- Draft professional correspondence for internal and external stakeholders.
- Handle sensitive information with the highest level of confidentiality.
2. Calendar Management
- Coordinate complex schedules, including meetings.
- Send meeting reminders and confirmations to all attendees.
- Check executive availability for rescheduling or cancellations as needed.
- Monitor project meeting schedules and coordinate accordingly.
- Maintain confidentiality with all calendar-related information.
3. Project Management
- Build strong client relationships through consistent updates and retention-focused communication.
- Deliver high-quality customer service by addressing client needs and ensuring satisfaction.
- Manage content scheduling and email newsletters to support brand visibility.
- Handle client onboarding and offboarding to provide smooth transitions.
- Collaborate effectively with diverse teams to ensure project success.
- Track project milestones to meet deadlines and deliver on objectives.
- Streamline SOPs to boost process efficiency and productivity.
4. Process Optimization
- Streamlined administrative processes, implementing effective systems that enhanced workflow efficiency and cut costs.
5. Organizational Skills
- Build rapport and serve as a liaison between executives and stakeholders.
- Collaborate and coordinate virtual teams, ensuring alignment and productivity.
6. Ad Hoc Management
- Adapt flexibly to evolving organizational and customer needs.
- Organize and manage documents, files, and invoices.
- Proactively address challenges and find solutions as they arise.
7. Social Media Management
- Draft, schedule, and post social media content across multiple accounts using Sprout Social's content calendar
- Monitor, respond, or delegate messages and notifications
8. Technological Proficiency
- Skilled in using CRMs and project management tools to streamline processes, track projects, and manage team collaborations.
- Adept at using digital tools for scheduling, email management, and organizing workflows to ensure operational efficiency and alignment with business goals.
August 2021
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August 2022
The Cheerful Word, The Mountain Pages, Tristero Company
(Executive Assistant)
1. Email Management - Efficiently handle inboxes, prioritize messages, and respond promptly to ensure smooth communication.
2. Calendar Management - Coordinate schedules, meetings, travels and appointments, optimizing time, and ensuring seamless organization.
3. Social Media Management - Manage and monitor social media accounts, ensuring timely updates and engagement.
4. Website Proofreading - Review website content for accuracy, grammar, and consistency, ensuring professional quality.
5. Web Researching/Outsourcing - Conduct thorough research and outsource services as needed to meet organizational and personal goals.
6. Run Personal Errands - Assist with personal tasks to support executives in managing their time effectively.
7. Ad Hoc Tasks - Adapt quickly to handle various tasks as they arise, ensuring efficiency and flexibility.
March 2015
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April 2021
Monark Equipment Corp.
(Administrative Assistant, Logistics Management, Operations Management)
1. Email and Calendar Management
- Proficient in managing emails and calendars across multiple platforms (MS Office, Google Workspace/G-Suite, and Outlook).
- Liaised effectively between top-level management, internal, and external parties to ensure smooth communication flow.
- Managed customer queries, resolving challenges efficiently.
2. Meeting Coordination
- Attended meetings, took detailed Minutes of the Meeting (MoM), and monitored action plans through to successful execution.
- Proofread and prepared content, presentations, and materials for meetings.
- Joined leadership meetings and discussions to stay aligned with company initiatives.
3. Travel and Accommodation Booking
- Organized travel arrangements and accommodations for executives and team members.
4. Project Management and Process Optimization
- Collaborated with executives and cross-functional teams on significant projects.
- Successfully completed large-scale projects, driving departmental and company-wide impact.
- Contributed to creating and enhancing standard operating procedures aligned with ISO standards.
- Participated in a Six Sigma team to support quality initiatives.
5. Leadership and Training
- Managed teams of various sizes, guiding broader team objectives.
- Certified Internal Quality Auditor, conducting quarterly audits to ensure the effectiveness of the Quality Management System.
6. Logistics Coordination
- Managed dispatch and scheduling of car services, including overseeing GPS tracking for efficient route management.
- Coordinated with team members to ensure timely and accurate vehicle allocation for operational needs, optimizing scheduling and travel times for resource efficiency.
- Maintained a high level of organization and communication, ensuring seamless logistics operations that supported overall business functions.
7. Inventory and Logistics Management Specialist
- Effectively managed the miscellaneous inventory, including tracking in-stock items, monitoring inventory levels, and processing orders. Utilized an integrated inventory system to generate detailed reports and visual dashboards for ongoing stock monitoring and sales metrics.
- Ensured accurate records of item in-and-out movements, supporting seamless order fulfillment and preventing stock discrepancies.
- Coordinated with cross-functional teams to optimize inventory levels, anticipate reorder points, and maintain supply consistency, resulting in enhanced efficiency across departments.
2019
-
2021
Eats Tart With U
(Social Media Manager)
- Total number of LIKES: 7,978
- Number of FOLLOWERS: 8,116
- Use of META Business Suite
- Boosting of Page
- Organic Ads
- Skills: Search Engine Optimization (SEO) · Online Advertising · Marketing · Social Media · Social Media Marketing · Graphic Design · Copywriting · Digital Marketing
Elevating Executive Productivity and Organizational Efficiency
Comprehensive Support Solutions to Streamline Operations and Enhance Executive Focus
Calendar and Schedule Management
Expert coordination of executive calendars, and scheduling meetings, to optimize time and ensure seamless operations.
Email and Communication Management
Efficient handling of executive inboxes, prioritizing, and drafting professional emails and correspondence.
Travel Coordination and Expense Management
Organizing detailed travel itineraries, booking accommodations, and preparing expense reports for any trips.
Project Management and Task Coordination
Tracking deadlines, assigning tasks, monitoring progress, and ensuring completion within scope and deadlines.
Ad Hoc and Personal Assistance
Providing personal and ad hoc services, such as running errands, and supporting executives' personal needs.
Data Management and Research
Conduct research, analyze data, and provide executives with accurate information to aid in decision-making processes.
Endorsements of Excellence in Executive Assistance
Real Experiences and Feedback Highlighting the Impact of Professional Executive Support
Sam Nace
Ivy excels at social content & scheduling, creative design, and proofreading business content on our website and in our marketing pieces. I highly recommend her!