2019
Business Management
Far Eastern University
About Me
As a 26-year-old Executive Assistant from the Philippines, I bring a strong foundation in administrative and operational support to top industry leaders. I graduated with a degree in Business Management from Far Eastern University, where I was awarded "Best in Thesis" out of 49 groups. My experience spans a variety of roles, including managing complex schedules, facilitating communication across teams, and ensuring the efficient operation of departments.
Having worked closely with senior executives and teams of up to 30 people, I excel in streamlining workflows, coordinating high-priority meetings, and managing confidential information. My expertise extends to managing invoices, resolving discrepancies, and ensuring timely submissions of financial documents to meet deadlines. I am also adept at handling large teams, overseeing 100 field repossession agents and 8 admin assistants across the Philippines, optimizing both performance and operations.
Beyond my professional capabilities, I am deeply passionate about travel, which fuels my curiosity, adaptability, and global perspective. These traits have equipped me with the ability to work effectively with diverse clients and teams. I am eager to bring my skills and dedication to your organization, contributing to its success and growth while embracing new challenges along the way.
My Skills and Competencies
Executive Support
Social Media Management
Bookkeeping
Graphic and Video Design
Certificates
My Experience and Education
2023
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2024
Petron Corporation
(Admin Assistant)
Acted as the primary point of contact and liaison between my department, internal teams, and external partners, facilitating seamless communication and driving efficient collaboration across all stakeholders
Processed and tracked invoices, maintained accurate records, resolved discrepancies, and ensured timely submission of financial documents to meet department deadlines
Provided high-level administrative and operational support to a dynamic, fast-paced sales team of 30, including a senior executive, ensuring seamless workflow and optimal team performance
2021
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2022
Quest Marketing and Integrated Services, Inc
(Executive Assistant and Team Leader for Auto Loan Collections)
Streamlined executive workflows by managing complex schedules, coordinating high-priority meetings, and ensuring seamless day-to-day operations
Enhanced operational efficiency by handling confidential information, preparing detailed reports, and overseeing office logistics and resources
Efficiently managed a total of 100 Field Repossesses and 8 Admin Assistants spread across the Philippines and proactively addressed operations and personnel issues to drive efficiency and performance
Prepared productivity and end-of-month reports, created presentations, and collaborated with senior management to ensure alignment
2020
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2020
Quantrics PH
(Customer Service Representative)
Delivered exceptional customer support by addressing inquiries and resolving 90% of inquiries on the first contact across multiple communication channels
Resolved customer issues with empathy and efficiency, enhancing satisfaction and building strong relationships.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.