I am a dedicated Executive Assistant with a background in Business Management and extensive experience in administrative and operational support. I specialize in managing complex schedules, streamlining workflows, and coordinating high-priority meetings while ensuring smooth communication across teams. With a proven track record of overseeing large teams and handling confidential information, I excel in optimizing performance and meeting deadlines.

Passionate about travel, I bring adaptability and a global perspective to my work, helping me effectively collaborate with diverse clients and teams. I am eager to contribute my skills to an organization’s success while embracing new challenges and opportunities for growth.

Far Eastern University

Business Management

Awarded Best in Thesis, Best in Oral Defense, Best Booth, and Overall Champion in Tambiz

Admin Assistant

Petron Corporation

• Acted as the primary point of contact and liaison between my department, internal teams, and external partners, facilitating seamless communication and driving efficient collaboration across all stakeholders
• Provided high-level administrative and operational support to a dynamic, fast-paced sales team of 30, including a senior executive, ensuring seamless workflow and optimal team performance

Executive Assistant and Team Leader

Quest Marketing and Integrated Services, Inc

• Streamlined executive workflows by managing complex schedules, coordinating high-priority meetings, and ensuring seamless day-to-day operations
• Enhanced operational efficiency by handling confidential information, preparing detailed reports, and overseeing office logistics and resources
• Promoted to Team Leader while retaining Executive Assistant duties, managing 100 Field Repossessors and 8 Admin Assistants across the Philippines, and proactively managing operations and personnel
• Prepared productivity and end-of-month reports, created presentations, and worked with senior management to ensure alignment

Customer Service Representative

Quantrics PH

• Delivered exceptional customer support by addressing inquiries and resolving 90% of inquiries on the first contact across multiple communication channels
• Resolved customer issues with empathy and efficiency, enhancing satisfaction and building strong relationships

• Research • Presentation • Data Management • File Management • Inbox Management • Travel Support • Customer Service • Bookkeeping • Graphic Design

• Asana • SAP • Canva • Google Workspace • Outlook/Microsoft 365 • Adobe • Slack • Quickbooks •Grammarly •AI • Quickbooks •Zoom • ChatGPT • Upwork