2019
Bachelor of Science in Business Administration Major in Marketing Management
Camarines Norte State College
About Me
Hi, my name is Gielen Quibral, I am 28 years old with a Bachelor's Degree in Business Administration major in Marketing Management. I am a diligent and self-driven individual. I conduct my business with integrity, sincerity, and professionalism. In addition to possessing knowledge and skills that are helpful for your organization, I have a considerable understanding of handling social media.
Additionally, I do a pretty excellent job of managing clients, their needs, and the demands of modern circumstances. You can get in touch with me whenever you need to because I'm always available. You can stop worrying about your business if you're willing to give it a shot. Let go of all your stress since I will handle all the required tasks.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Customer Service
Content Creator
Certificates
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My Experience and Education
2021
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2022
CONCENTRIX PH
(Customer Service Representative)
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services, and company information.
2021
-
2021
ALORICA
(Sales Representative)
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
My Services
Customer Service
Involves answering inquiries, listening to complaints, and providing support to customers.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.