2013
Information Technology
System Technology Institute
Creative and Versatile Virtual Assistant
I've always believed that progress requires consistency and a defined aim in every task. I enjoy producing outputs with my entire concentration and ensuring that at the end of the day, I am able to complete my task.
I’ve been in the BPO industry in 4 years, which trained me to have a better mindset on all things. I decided to change my career, to focus on my passion which is Social Media Manager, Graphic Designer and a Virtual Assistant that can work independently.
I am known for my Initiative, attention to detail, teamwork, or problem-solving abilities, and I thrive in dynamic and challenging environments. Outside of work, I enjoy spending time with my family and friends and I believe in maintaining a healthy work-life balance to fuel creativity and overall well-being.
I am a man who values integrity, honesty, and responsibility, which I believe are the essence of being – not only as a Virtual Assistant but as a person.
My Skills and Competencies
Graphic Designer
Social Media Management
Data Entry
Amazon Product Researcher
Certificates
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My Experience and Education
2018
-
2022
Telus International
(Customer Service Representative)
• Answering email regarding Customer’s account concerns
• Answering escalated issues for the fastest resolution
• Assisting teammates with their product questions
2013
-
2016
Yokefellah Enterprise
(Printer and Computer Technician)
Assisting our client with their printer and computer issues
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon OA Product Researcher
Analyze and interpret data using tools like Keepa, SellerAmp SAS effectively. Conduct both manual and reverse sourcing
Graphic Designer
Creating graphic designs for client products with the aim of enhancing engagement and attracting potential leads.