2015
Bachelor of Science in Hotel and Restaurant Management
Leyte Normal University
More Info About Me
As an adaptable professional with a diverse background, two years as a Customer Service Agent in the Aviation industry and three years as a Restaurant Manager, I bring a unique blend of skills and experiences to any role. My tenure in Aviation has honed my ability to thrive in dynamic environments, where quick thinking and flexibility are paramount. In the Food Service Industry, I've cultivated a deep understanding of customer satisfaction and procedure standardization, ensuring smooth operations and exceptional service delivery. My track record reflects a goal-oriented approach, consistently striving for excellence in every task undertaken.
As I transition to seeking online opportunities, I am eager to leverage my diverse skill set and adaptability in new and exciting ways. Whether it's navigating virtual platforms, managing remote teams, or contributing fresh perspectives to digital endeavors, I am ready to tackle challenges head-on and make meaningful contributions to any organization. My proven ability to adapt, learn, and excel in dynamic environments makes me a valuable asset in the ever-evolving landscape of online work.
My Skills and Competencies
Online Research
Professional Virtual Assistant
Social Media Management
Graphic Design
Data Entry Management
Content Creation
Certificates
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My Experience and Education
2023
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Present
Pyeongtaek Migrant Filipino Community | South Korea
(Social Media Coordinator / Facebook page)
• Developed and managed a social media strategy for Facebook, increasing follower count by 20% in 3 months.
• Created engaging content, including graphics, videos, and posts, to promote adoption events and fundraisers.
2018
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2020
Cebu Pacific Air, Inc.
(Customer Service Agent)
• Greeted and assisted passengers as needed through arrival and check-in.
• Booked walk-in passengers.
• Rescheduled tickets due to flight interruptions and cancellations.
2015
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2018
Army Navy Burger, Inc.
(Restaurant Manager)
• Managed the assigned shift procedures of the store including the consistent and appropriate execution of the restaurant checklist.
• Conducted weekly purchases of dry goods and perishable items.
• Tracked and analyzed sales performance on a daily, weekly, and monthly basis.
• Compiled and presented sales reports for monthly meetings.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
Poster and Banner Design Video editing My knowledge and sense of trend help me to put your concepts into action.