2015
Bachelor of Science in Hotel and Restaurant Management
Pilar College of Zamboanga City
WELCOME TO MY PROFILE
Hello, hope you’re having a good day! I am Erika from the Philippines. I am your Virtual Assistant and Social Media Manager. I offer comprehensive suite of services designed to take the edge of burden of administrative work and empower you to focus on what matters most. Whether you need administrative support, social media management, organizational support, or personal assistant to handle your day-to-day task, I’ve got you covered! I will ensure that tasks are completed efficiently and effectively. I am to contribute directly to your success in business.
As a former front desk receptionist, I have experiences in managing daily emails, answering and routing phone calls, schedule appointments, maintaining guest’s database. My second job in a food industry trained me to provide exceptional customer service, communication and possess strong commitment in delivering exceptional results.
I am confident that my strong work ethics, strong communication skills, ability to manage multiple tasks, meticulous attention to detail, my strong organizational skills, and problem- solving abilities will enable me to excel in dynamic environment like yours.
My Skills and Competencies
Customer Service
Communication
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2024
Online Seller
(Owner)
- Admin task ( replying to inquiries and comments)
- Logo making
- Posting, caption and hashtag
- Product photoshoot
2015
-
2017
Rustans Coffee Corporation (Starbucks)
(Barista)
- Greets customer
- Make the drinks
- Provide excellent customer service
2015
-
2015
Garden Orchid Hotel
(Front desk receptionist)
- Perform clerical task
- Answering phone calls
- Manage email
- Welcomes guest
- Assisting in check in/out of the guests
- Handles guest reservation
SERVICES I OFFER
(but not limited to it)
Administrative Support
Assist with the day-to-day operations by doing tasks such as filing paperwork, managing emails, preparing documents for
Social Media Management
With a keen eye for trends, I will help clients achieve their social media goals and achieve their target audience.
Data Entry
Prepare, compile and sort out data for entry, checking data accuracy and deleting unnecessary files.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Email Management
I will help you manage your emails by sorting and prioritizing your messages and responding to queries on your behalf.
Testimonials
Dhamielyn A. Sarno
I am pleased to provide this testimonial for Erika Joi S. Espiritu, who has excelled as a General Virtual Assistant trainee. Throughout her training, she has demonstrated an outstanding level of dedication and professionalism. Her ability to manage tasks is exemplary.