Bachelor of Science in Information Technology
Informatics College Manila
Tourism and Secretarial Services
The University of Manila
Hey there! My name is Danna Echaluce, and I am an experienced virtual assistant who specializes in On-page and Off-page SEO, Graphics design, Data entry, and Web research. With six years of experience in the BPO industry, I am committed to offering exceptional support to organizations and people looking to improve their online presence and streamline their operations.
As a virtual assistant, I've gained knowledge of both on-page and off-page SEO tactics. I understand the significance of optimizing websites in order to promote visibility, drive organic traffic, and improve search engine ranks. With my experience of keyword research, content optimization, and website analysis, I can help you achieve your SEO objectives and improve your online exposure.
In addition, I have a unique flair for graphic design. I can create aesthetically appealing graphics that align with your brand's identity and capture your target audience, whether you need eye-catching social media posts, engaging infographics, or appealing website banners.
In addition to SEO and graphics expertise, I excel at data entry and web research. I am careful and detail-oriented, which allows me to ensure proper data entry and efficient research. I can assist you with organizing and entering data into spreadsheets, as well as conducting in-depth research on specific issues, with precision and professionalism.
Having worked in the BPO industry for six years, I have gained valuable experience in delivering outstanding customer service, managing projects, and meeting deadlines. I am well-versed in several virtual communication methods, allowing for easy collaboration and communication.
I am excited about the prospect of finding a partner client to work with. I am here to help you if you need a dependable and dedicated virtual assistant to manage your on-page and off-page SEO, graphics design, and data entry/web research needs. Let us work together to reach your company goals!
Informatics College Manila
The University of Manila
Handle customer inquiries, provide banking assistance, process transactions, promote products and services, and ensure exceptional customer service to meet their banking needs and foster long-term relationships.
Proactively identify and pursue new sales opportunities, meet sales targets, build and retain strong client relationships, and deliver excellent product knowledge and customer service to direct business growth.
Responsible for managing client accounts, maintaining relationships, resolving issues, and assisting with sales activities to drive customer satisfaction, retention, and revenue growth.
Accountable for providing outstanding assistance and customer service. Answering inquiries, problems, product information, and keeping track of customers order are part of my responsibility.
Effective communication, problem-solving, and maintaining a positive attitude as we make ticket for complaints, adhering to corporate standards and procedures.
Delivering exceptional support, fostering relationships, ensuring customer satisfaction for long-term loyalty.
Meticulous data entry and web researcher with attention to details and delivers correct findings quickly.
Promote goods and services through website, social media, and marketing text creation driving business growth.
Drive organic traffic, boost authority, and enhance rankings with high-quality backlink content for maximum visibility.
Captivating visuals, brand identity development, and long lasting impressions.
Achieve visibility and drive targeted traffic with customized SEO strategies aligned to your goals and audience.
I worked with Danna at my past company, and I can say she's one of my best mate. When it comes to work, she knows what to prioritize. Never been late. You can rely on her and ask for help from her, whether it's personal or work-related, Danna will surely deliver what's needed.
As Danna's former Team Leader, I am proud to say that she has demonstrated exceptional performance in a customer service position. Danna consistently went above and beyond in delivering outstanding service to our customers. Her dedication, professionalism, and ability to address customer needs were truly remarkable. Danna consistently exceeded expectations and was an invaluable asset to our team. I highly recommend her. Thank you, Danna, for your exceptional contributions to our team's success.