2020
Bachelor of Science in Entrepreneurship
Southern Philippines College
More Info About Me
I am a Real Estate Expert and is an experienced and organized professional with years of administrative support in the real estate industry, I specialize in managing administrative operations, ensuring client satisfaction, and handling critical tasks such as preparing property documents, coordinating listings, and facilitating transactions. Skilled in schedule management, call routing, and updating online property listings, I also excel in creating marketing materials and managing direct mail campaigns. Proficient in Microsoft Office, I bring strong time management, organizational skills, and a commitment to delivering exceptional client service.
My expertise lies in streamlining administrative processes, maintaining confidentiality, and delivering exceptional support to real estate professionals and clients alike.
My Skills and Competencies
Real Estate
Social Media Management
Graphic Design
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2024
Filipino Homes
(Real Estate Agent)
•Client Relationship Management:
Assist clients in buying, selling, or renting properties.
Build and maintain strong client relationships through effective communication and follow-ups.
Understand client needs and preferences to offer tailored property solutions.
•Property Listing and Marketing:
List properties for sale or rent on multiple platforms, including online real estate portals and social media.
Prepare and present marketing materials, such as brochures, virtual tours, and advertisements.
Conduct market research to determine competitive property pricing.
•Property Showings and Negotiations:
Arrange and conduct property viewings and open houses for potential buyers or renters.
Provide detailed information about properties, including location, pricing, and features.
Negotiate offers and contracts on behalf of clients to achieve favorable terms.
•Transaction Management:
Guide clients through the buying, selling, or leasing process, including legal and financial aspects.
Ensure all required documentation is accurate and completed within deadlines.
Coordinate with other professionals, such as mortgage brokers, appraisers, and attorneys.
•Market Knowledge:
Stay updated on real estate market trends, property values, and local neighborhood insights.
Provide clients with data-driven advice to help them make informed decisions.
•Compliance and Ethics:
Ensure all transactions comply with local real estate laws and regulations.
Adhere to ethical standards and maintain confidentiality of client information.
•Networking and Lead Generation:
Build a network of contacts, including clients, real estate professionals, and industry.
2020
-
2024
Bria Homes
(Real Estate Admin Staff)
•Administrative Tasks:
Manage schedules and coordinate appointments for real estate agents and brokers.
Organize and maintain files, records, and real estate documents such as contracts and agreements.
•Client and Customer Support:
Serve as a primary point of contact for clients, answering inquiries and providing updates on transactions.
Assist in preparing and sending correspondence to clients, including emails, letters, and notifications.
•Transaction Coordination:
Monitor and track the progress of real estate transactions, ensuring all required documents are completed and submitted on time.
Liaise with other parties involved in the transaction, such as lenders, title companies, and legal teams.
•Marketing Support:
Assist in creating and managing property listings on various platforms.
Prepare marketing materials, such as flyers, brochures, and social media posts.
•Office Management:
Ensure the office is well-organized and stocked with necessary supplies.
Handle administrative tasks such as data entry, invoicing, and expense tracking.
•Compliance and Documentation:
Ensure all transactions and documentation comply with legal and regulatory requirements.
Maintain confidentiality of client and company information.
•Event Coordination:
Help organize open houses, property tours, and other promotional events.
Coordinate logistics and prepare materials needed for events.
2018
-
2020
Teleperformance
(Customer Service Representative)
•Handle incoming customer inquiries via phone or chat regarding T-Mobile products, services, billing, and technical issues.
•Provide accurate information, troubleshoot problems, and resolve customer concerns efficiently.
•Upsell or promote relevant T-Mobile products and services when appropriate.
•Document customer interactions and maintain accurate records in the system.
•Collaborate with team members and escalate complex issues to supervisors as needed.
My Services
SOCIAL MEDIA MANAGEMENT
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
CONTENT CREATOR
Promote companies' products and services by developing copy for websites, social media, marketing materials.
REAL ESTATE
Efficient virtual assistance for real estate pros—property listings, lead gen, CRM management, and more!