Donna Rose I. Sayson

Realtor Support | General VA
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Contact Information
  • donnaroseinanodsayson@gmail.com
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  • 0953-935-2733
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  • Donna Rose I. Sayson
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  • Tablon, Cagayan de Oro City, Philippines
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  • https://myprofile.ph/donnarosesayson
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EDUCATION

BACHELOR OF SCIENCE IN ENTREPRENEURSHIP

Southern Philippines College

PROFESSIONAL EDUCATION

Southern Philippines College

CONTACT CENTER SERVICES NCII

Philippine Call Center Institute
SKILLS AND COMPETENCIES

TECHNICAL SKILLS

* CRM Management
* Transaction Coordination
* MLS Management
* Social Media Marketing
* Graphic Design and Marketing
* Data Entry and Management
* Lead Generation
* Email Marketing

ADMINISTRATIVE AND ORGANIZATIONAL SKILLS

* Schedule and Calendar Management
* Document Preparation
* Client Communication
* Confidential Document Handling
* Problem-Solving and Adaptability
PROFESSIONAL SUMMARY

I am a Real Estate Expert and is an experienced and organized professional with years of administrative support in the real estate industry, I specialize in managing administrative operations, ensuring client satisfaction, and handling critical tasks such as preparing property documents, coordinating listings, and facilitating transactions. Skilled in schedule management, call routing, and updating online property listings, I also excel in creating marketing materials and managing direct mail campaigns. Proficient in Microsoft Office, I bring strong time management, organizational skills, and a commitment to delivering exceptional client service.

My expertise lies in streamlining administrative processes, maintaining confidentiality, and delivering exceptional support to real estate professionals and clients alike.
WORK EXPERIENCE
2018 >> June - 2020 >> March

Customer Service Representative

TELEPERFORMANCE

Responsibilities:
* Provided exceptional customer service, resolving inquiries with strong problem-solving skills essential for real estate client interactions.
* Managed accounts and processed service changes with attention to detail and organizational skills crucial for real estate transactions.
* Handled high call volumes professionally, demonstrating multitasking efficiency in fast-paced environments.
* Leveraged CRM tools to document interactions and track requests, highlighting tech proficiency for property management and client communication.
* Consistently achieved performance goals, showcasing time management, goal-setting, and a focus on customer satisfaction.
2020 >> March - 2024 >> March

Real Estate Administrative Staff

VISTALAND | VILLAR GROUP OF COMPANIES

Responsibilities:
* Prepare, organize, and manage property documents, including contracts, listings, and transaction files.
* Coordinate real estate transactions, ensuring timely follow-ups and seamless communication among clients, agents, and third parties.
* Manage brokers’ and agents’ calendars, scheduling meetings, showings, and client consultations.
* Act as the primary contact for clients and agents, addressing inquiries and providing updates.
* Maintain online property listings and support marketing efforts with materials and campaigns.
2020 >> December - 2025 >> January

Real Estate Salesperson

FILIPINO HOMES

Responsibilities:
* Built and maintained client relationships, providing personalized service and prompt responses to inquiries.
* Conducted property research, market analysis, and managed accurate online listing updates.
* Coordinated sales transactions, ensuring proper documentation and smooth processes from consultation to closing.
* Created marketing materials and implemented strategies to promote properties effectively.
* Scheduled client meetings, property showings, and events, showcasing strong organizational skills.