2016
Bachelor of Science in Hotel and Restaurant Management
University of Luzon
Your remote right hand—turning busy into balanced, and chaos into clarity.
Hi, I’m Diane Mae Erive Siyangbigay, but you can simply call me Diane. I’m a 34-year-old, single professional from Santa Barbara, Pangasinan, Philippines, with a degree in Bachelor of Science in Hotel and Restaurant Management. My diverse background across various industries has equipped me with strong organizational, communication, and multitasking skills—making me a reliable and detail-oriented professional ready to support your business needs.
Over the years, I’ve gained experience in roles such as Variance Analyst, HR Assistant, Marketing Assistant, Barista, Server, Cashier, and Secretary for a non-profit organization for five years. These roles have sharpened my ability to adapt quickly, work under pressure, and maintain a high level of professionalism. I’ve also completed specialized training in General Virtual Assistance and Executive Virtual Assistance through Pro VA, which strengthened my administrative, time management, and client support capabilities. I’m computer literate and proficient in tools such as Microsoft Office (Excel, Word, PowerPoint), Canva, and CapCut, making me capable of handling both back-end support and creative tasks.
If you’re looking for a dependable and versatile virtual assistant, I’d love to connect. Feel free to reach out to me via WhatsApp at +63 920 774 8423 or email me at realdianemae@yahoo.com.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2019
Best Bake Inc.
(Variance Analyst)
• Checking of Daily Inventory Sales Report (DISR) of each store per month.
• Offsetting (for positive and negative variances)
• Finalized Offsetting (for deductions)
• Monthly Store Variance Audit/Visit (Roving).
• Checking of Petty Cash Voucher (PCV) per Store.
• Checking of Change and Sales Fund per Store.
• Physical Store and Store Crew Audit (Area & Grooming)
• Checking of Accountable Forms
• Looking for Variances (to minimized deductions)
• Checking proper manual inputting of data on DISR.
• Year-end Inventory Count
• Submitting Incident Report
• Submitting Variance Report
• Submitting Accomplishment Report
• Part time HR Assistant (for 5 months)
2017
-
2017
Custos Cafe
(Barista/ Server/ Cashier)
• Prepares various drinks such as iced coffee, latte, cappuccino, smoothies, milk teas, espresso, iced teas, flavored Yakult drinks.
• Prepares foods in the kitchen if needed.
• Serves food and drinks.
• Take orders over the counter.
• Receives payments.
• Inventory
• Monitoring/Updating the Sales
2012
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2014
Sta. Barbara Printshop & General Merchandise
(Marketing Assistant)
• Assisting in the development and execution of marketing campaigns.
• Coordinating promotional activities like events, trade shows, or webinars.
• Collecting data on campaign effectiveness and customer feedback.
• Conducting research on market trends, competitor activities, and target audience preferences.
• Gathering data to support product development or campaign strategies.
• Creating reports and presentations based on research findings.
• Helping to plan and organize in-person or virtual events.
• Coordinating event logistics, such as registration, setup, and attendee follow-ups.
• Assisting with event promotion and engagement strategies.
• Responding to customer inquiries or feedback on social media, via email, or other channels.
• Assisting in the management of relationships with vendors, partners, and influencers.
• Collecting and sharing feedback from customers to help refine strategies.
• Assisting with event promotion and engagement strategies.
• Responding to customer inquiries or feedback on social media, via email, or other channels.
• Assisting in the management of relationships with vendors, partners, and influencers.
• Collecting and sharing feedback from customers to help refine strategies.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.