UNIVERSITY OF LUZON | Perez Boulevard, Dagupan City, Pangasinan, Philippines
Bachelor of Science in Hotel and Restaurant Management
Graduated 2016 (2007-2010;2014-2016)

DANIEL MARAMBA NATIONAL HIGH SCHOOL | Poblacion Norte, Santa Barbara, Pangasinan, Philippines
Highschool / Middle School
Graduated 2007 (2003-2007)

WEST CENTRAL ELEMENTARY SCHOOL | Poblacion Norte, Santa Barbara, Pangasinan, Philippines
Grade School
Graduated 2003 (1997-2003)

GENERAL VIRTUAL ASSISTANT (ONLINE TRAINING)
PRO VA | June 07, 2025

AIRA JEN C. MILLO
Election Assistant II
Comelec Provincial Office
Dagupan City, Pangasinan
+(63)9686043163

CHRISTIAN PAUL ICO
Operations Manager
Sta. Barbara Printshop and General Merchandise
Tuliao, Santa Barbara, Pangasinan
+(63)9171276200

JOHN RAY MADRIAGA
Store Manager
Goldilocks, Vigan, Ilocos Sur
+(63)9271694262

DHAMIELYN A. SARNO, MIT
Project Manager
PRO VA PH
+(63)9158325769

Resourceful and detail-oriented professional with a Bachelor of Science in Hotel and Restaurant Management and diverse experience across administrative support, marketing, customer service, and data analysis. Proven ability to adapt quickly in various roles including Variance Analyst, HR Assistant, Marketing Assistant, Barista, Server, and Cashier. Strong organizational skills developed through five years as a secretary in a student organization. Completed specialized training in General and Executive Virtual Assistance at Pro VA. Proficient in MS Office Suite (Excel, Word, PowerPoint), Canva, and CapCut, with a solid foundation in virtual support and content creation. Committed to delivering quality service, supporting team goals, and continuous professional growth.

VARIANCE ANALYST (ILOCOS, LA TRINIDAD & LA UNION),
BEST BAKE INC. | Jan. 26, 2018 – Apr.15, 2019
Carmen East, Rosales, Pangasinan, Philippines
• Checking of Daily Inventory Sales Report (DISR) of each store per month.
• Offsetting (for positive and negative variances)
• Finalized Offsetting (for deductions)
• Monthly Store Variance Audit/Visit (Roving).
• Checking of Petty Cash Voucher (PCV) per Store.
• Checking of Change and Sales Fund per Store.
• Physical Store and Store Crew Audit (Area & Grooming)
• Checking of Accountable Forms
• Looking for Variances (to minimized deductions)
• Checking proper manual inputting of data on DISR.
• Year-end Inventory Count
• Submitting Incident Report
• Submitting Variance Report
• Submitting Accomplishment Report
• Part time HR Assistant (for 5 months)

BARISTA/ SERVER/ CASHIER
CUSTOS CAFE | Jun. 07, 2017 – Dec. 07, 2017
Mangaldan, Pangasinan, Philippines
• Prepares various drinks such as iced coffee, latte, cappuccino, smoothies, milk teas, espresso, iced teas, flavored Yakult drinks.
• Prepares foods in the kitchen if needed.
• Serves food and drinks.
• Take orders over the counter.
• Receives payments.
• Inventory
• Monitoring/Updating the Sales

MARKETING ASSISTANT
STA. BARBARA PRINTSHOP & GENERAL MERCHANDISE | Apr. 23, 2012 – May 15, 2014
Tuliao, Sta. Barbara, Pangasinan, Philippines
• Assisting in the development and execution of marketing campaigns.
• Coordinating promotional activities like events, trade shows, or webinars.
• Collecting data on campaign effectiveness and customer feedback.
• Conducting research on market trends, competitor activities, and target audience preferences.
• Gathering data to support product development or campaign strategies.
• Creating reports and presentations based on research findings.
• Helping to plan and organize in-person or virtual events.
• Coordinating event logistics, such as registration, setup, and attendee follow-ups.
• Assisting with event promotion and engagement strategies.
• Responding to customer inquiries or feedback on social media, via email, or other channels.
• Assisting in the management of relationships with vendors, partners, and influencers.
• Collecting and sharing feedback from customers to help refine strategies.
• Assisting with event promotion and engagement strategies.
• Responding to customer inquiries or feedback on social media, via email, or other channels.
• Assisting in the management of relationships with vendors, partners, and influencers.
• Collecting and sharing feedback from customers to help refine strategies.