2015
Bachelor of Science in Information Technology
ACLC College
More Info About Me
Hi, Dennysse here! I have five years of experience as a Data Entry Specialist and two years of experience managing Facebook Ads and Social Media. I'm a motivated, creative person that is interested in using data and social media to expand enterprises.
I am an experienced data entry professional with five years of experience in collecting and entering data quickly and accurately. I have worked with a variety of software programs, including Microsoft Office, SPSS, and Access. I am well-versed in data entry processes, including data cleansing, data validation, data entry, and data analysis. I am also experienced in formatting and proofreading documents, ensuring the accuracy and completeness of data. In addition, I possess excellent organizational skills and have a keen eye for detail.
I would be delighted to assist you in developing your business as your virtual assistant. Let's connect.
My Skills and Competencies
Social Media Management
Email Management
Customer Service
Graphic Design
Data Entry
Administrative Task
Certificates
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My Experience and Education
January 2015
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March 2015)
Land Bank of the Philippines
(On the Job Trainee -486 hours)
(Financial industry)
Dedicated and detail-oriented professional with extensive experience in customer service and administrative roles. Proven track record of efficiently managing incoming calls, facilitating seamless transfers to appropriate departments, and adeptly handling customer inquiries and concerns. Proficient in profile creation and CRM management for salary loans and transaction reversals. Demonstrated expertise in managing various financial instruments, including cheques, cash cards, Visa debit cards, and deposit slips. Possess a strong commitment to providing exceptional service and resolving issues with a customer-centric approach. Seeking an opportunity to contribute my skills and enhance operational efficiency in a dynamic and challenging work environment.
April 2017
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June 2018
Lexus Inc.
(TELEPHONE OPERATOR / RECEPTIONIST)
(Automotive Industry)
Handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.
September 2018
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September 2019
Security Bank Corporation
(CUSTOMER SERVICE SPECIALIST - TELLER)
(Financial industry)
Assisting customers with processing transactions, such as deposits, withdrawals, cheques, or payments, resolving complaints or account discrepancies, and answering questions.
October 2022
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February 2023
The Visa Center
(PROCESSING OFFICER)
(Immigration / Acquisition)
I'm in charge of planning and overseeing all administrative tasks in a company. Also, it is my responsibility to ensure that every transaction is carried out accurately, swiftly, and correctly. The duties include coordinating all processing processes, managing customer accounts, and entering data. I need to be able to work alone and collaboratively to ensure that all processing activities are completed accurately and satisfactorily.
May 2023
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December 2023
Hausland Development Center
(CUSTOMER CARE EXECUTIVE / MARKETING)
(Real estate industry)
Manage and respond to email and phone inquiries promptly, ensuring optimal customer satisfaction. Provide personalized assistance to walk-in clients, fostering positive relationships and enhancing the overall customer experience. Assist in account creation and CRM utilization, streamlining client interactions and improving operational efficiency. Discuss complex policies and contracts with clients, translating industry jargon into clear, understandable terms. Skilled in meticulous document processing, ensuring accuracy and compliance with regulatory standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Responsible for researching and acquiring information from the web, maintaining correct records, and entering data.
Graphic Design
Develop the overall layout and production design for advertisements, brochures, magazines, and business reports.