2003
Bachelor in Science in Computer Science
Polytechnic University of the Philippines
More Info About Me
Hi there! I'm Daryl Apan, and I'm thrilled to connect with you. Coming all the way from the Philippines, I'm 37 years old and I took Bachelor of Science in Computer Science at Polytechnic University of the Philippines.
With over a decade of experience in the BPO industry, I've honed my skills across various roles, including Customer Service, Order Processing, Appointment Booking, and Finance. Whether it's handling customer escalations, retention strategies, or diving into back-office tasks and administrative duties, I've done it all.
Over the past two years, I've gained hands-on experience marketing thru social media for real estate pages. Through my efforts, I've contributed to converting millions worth of sales, demonstrating my capability and dedication in driving results.
I'm self-driven, capable of thriving with minimal supervision, be it as an individual contributor or a vital team player. Adapting to diverse work environments comes naturally to me, and I'm eager to bring my expertise to your team.
I'm eager to discuss how I can contribute further during an interview. Looking forward to connecting with you soon!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2024
Wells Fargo
(Loan Servicing Representative)
A Loan Servicing Representative is responsible for effectively managing and servicing a portfolio of loans to ensure a high level of customer satisfaction and operational excellence. The Loan Servicing Representative interacts with customers, internal departments, and external parties to provide support and deliver a seamless loan servicing experience.
2020
-
2022
Microsourcing
(UrbanYou Customer Support)
Customer Support is responsible for providing exceptional customer support to our clients, service providers, and partners to ensure their satisfaction and enhance their overall experience with UrbanYou.
2018
-
2020
iSupport Worldwide
(Production Sales Associate)
Production Sales Associate is responsible for driving sales growth by assisting in the production and deployment of promotional merchandise solutions for our clients. They also collaborate closely with the sales team to ensure seamless execution of client projects and provide exceptional service throughout the production process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.