To be able to obtain a position in a company wherein I can maximize my full potential and enhance my current knowledge and abilities that I gained through the years in various fields of work, and to work at a company that can provide a competitive or reasonable compensation and benefits for my loyal service.

Tertiary:
Polytechnic University of the Philippines STE - March 2003
Bachelor of Science in Computer Science
Sto Tomas, Batangas

Secondary:
Don Bosco College - March 1998
Canlubang, Laguna

Elementary:
Christian Science Academy - March 1992
Canlubang, Laguna

More than 10 years of work in Customer Service, Appointment setting, Project Management and Financial services
Willing to work overtime, analytical, hardworking, fast learner, versatile, flexible, self-driven
Touch Typist with excellent Multitasking Skills
Email management and support
Well versed with Zendesk, Outlook, Excel and other similar tools
Well versed with administrative and back-office operations
Keen attention to detail
Social Media Management and engagement

June 2022 - PRESENT

Wells Fargo Philippines Solutions Inc., Consumer Lending – Loan Servicing Representative

8 Campus Place Mckinley Hills, Brgy Pinagsama
Taguig City, Metro Manila

December 2020 – June 2022

MicroSourcing, UrbanYou – Customer Support

Level 32 Robinsons Cyberscape Beta
Topaz & Ruby Road, Ortigas Center Pasig City

October 2018 - May 2020

iSupport Worldwide, BDA – Production Sales Associate

9/10F Cyberscape Alpha Building, Sapphire and Garnet Roads, Pasig City
Philippines 1605

December 2014 - August 2018

Acquire Business Process Outsourcing

Level 33 Robinsons Cyberscape Beta
Topaz & Ruby Roads, Ortigas Center Pasig City
Yomojo (Former Yatango) Subject Matter Expert – October 2015 –August 2018
Yatango – Yatango Support Specialist – December 2014 – October 2015

July 2013 – December 2014

IBM Global Services, General Motors – Customer Relations Specialist

Eastwood City, Cyber Park, Libis Quezon City