Your trusted assistant, Daniella

Sissy on the Go!

A highly accomplished professional, holding a degree and licensure in customs brokerage. With a background as an intern in fashion interiors, she seamlessly blends creativity and precision. Daniella brings a wealth of experience, including a year in the dynamic BPO industry and three years serving in a local government unit, showcasing her adaptability and diverse skill set.

Daniella Sangalang
Mabalacat City, Philippines
mdanierys@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Microsoft office
Photo and Video Editing
Basic Accounting
Customer Service
Email Management
Canva

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
ACCOUNTANCY, BUSINESS, AND MANAGEMENT (ABM)

at SAPANG BIABAS SENIOR HIGH SCHOOL

Accountancy, Business, and Management (ABM) strand is one of the four specialized strands offered in senior high school. It is designed to equip students with the knowledge and skills needed to pursue a career in business and management. The strand focuses on the development of business and management skills, such as accounting, finance, economics, entrepreneurship, and business law. It also provides students with the opportunity to develop their critical thinking and problem-solving skills.

2023
BS IN CUSTOMS ADMINISTRATION

at MABALACAT CITY COLLEGE

Customs administration is the process of managing the flow of goods, including their classification, valuation, and taxation, across international borders. Customs brokers are responsible for collecting duties and taxes on imported goods, as well as enforcing trade regulations and laws. They also work to prevent the illegal importation of goods, such as drugs, weapons, and counterfeit products.

2022 - 2022
Fashion Interiors Manufacturing Inc.
(Export Intern)

• Assisted the export department with everyday tasks.

• Assisted in the preparation of export documents such as commercial invoices, packing lists, and certificates of origin.

• Monitored and tracked shipments to ensure timely delivery.

• Liaise with freight forwarders and customs brokers to ensure compliance with international regulations.

• Prepared and maintained export records and reports.

• Developed and maintained relationships with international customers.

2022 - 2022
Universal Access & Systems Solution
(Email Support (Technical Support Representative))

• Responded to customers via email in a timely and professional manner.

• Troubleshoot customer issues and provided solutions.

• Researched customer inquiries and provided accurate information.

• Followed up with customers to ensure their satisfaction.

• Monitored customer feedback.

• Updated customer records in the database.

• Forwarded customer inquiries to the appropriate department.

• Maintained customer service standards.

2021 - 2021
RMS Collect Philippines Incorporation. IQor.
(Junior Account Specialist (Customer Service Representative))

• Responded to customer inquiries via phone call.

• Resolved customer complaints and provide appropriate solutions.

• Processed orders, forms, applications, and requests.

• Provided accurate information about the services.

• Identified and escalated priority issues.

• Tracked customer issues and resolutions.

• Developed customer service procedures and policies.

My Services

Photo and Video Editing

Photo and video editing guru. Transforming visuals with creativity and precision. 🎨🎥 #EditingPro

Microsoft Office

Microsoft Office rockstar – I groove through them all, turning tasks into digital hits. Let's make some magic together!

Social Media Management

Social media savvy! Proficient in managing and enhancing online presence. Let's elevate your brand together!

Data Entry/Web Researcher

Data entry maestro, quick and accurate. Let me handle the details efficiently!

Feedback from my former Upwork's clients

Author

Mario

"She was really fast and really thorough. I would not hesitate to hire Daniella again"

Author

Kevin

"I am delighted to share my positive review for Daniella! I recently hired her for a data entry project which required copying data from a website to a spreadsheet. From the very beginning, Daniella impressed me with her professionalism and strong work ethic. She approached the task with great attention to detail and accuracy, ensuring that every piece of information was entered correctly.

Not only was Daniella able to complete the project within the given deadline, but she even worked overtime to ensure that everything was done to the best of her ability. Her dedication and commitment to her work were truly remarkable, and I couldn't have asked for a better professional to work with.

Throughout the project, Daniella maintained excellent communication, keeping me updated on her progress and addressing any concerns or questions that I had. She was always responsive, reliable, and went above and beyond to ensure that I was completely satisfied with her work.

In summary, I highly recommend Daniella for any data entry projects or similar work. She is a true professional who takes pride in her work, and her commitment to excellence is evident in everything she does. I would give her 5 stars without hesitation and would not hesitate to work with her again in the future."


Works

Social Media Management

Data Entry

Graphic Design

Let's work together !

I am available for freelance projects.
Hire Me

Need assistance?
Message me right away!

Address :
Mabalacat City,
Philippines
Email :
mdanierys@gmail.com


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