I am a recent college graduate and licensed professional seeking a challenging role in your company. I am eager to apply my academic achievements and dedication to excel in a dynamic environment. I am a hardworking and fast-learning applicant who is ready to contribute effectively to your team.

Customs Broker Licensure Exam (CBLE)

Board Passer

Pro VA (Virtual Assistant) Training

AMA Office Productivity and Multimedia Training

- Microsoft Office
- Photo and Video Editing
- Basic Accounting
- Customer Service
- Email Management
- Customs and Tariff Laws

Customs Broker (CB) License

Philippine Regulation Commission

Bachelor of Science in Customs Administration

Mabalacat City College

Accountancy, Business, and Management

Sapang Biabas Senior High School

Export Coordinator Intern (OJT)

Fashion Interiors Manufacturing Inc.

Assisted with day-to-day tasks, ensuring the smooth functioning of operations. I actively contributed to the preparation of essential export documents, including commercial invoices, packing lists, and certificates of origin. Additionally, I dedicated efforts to developing and maintaining positive relationships with customers and co-workers, fostering collaboration and enhancing overall work efficiency.

Email Representative

Universal Access and Systems Solutions Inc.

Provided prompt and professional email responses, effectively resolving customer inquiries and ensuring satisfaction. I adeptly troubleshoot issues, provided accurate information, and followed up with customers to address any concerns. When needed, I promptly forwarded inquiries to the relevant department, maintaining high customer service standards and enhancing the company's reputation.

Junior Account Specialist

RMS Collect Philippines Incorporation. IQor

Efficiently handled customer inquiries through phone calls, addressing and resolving complaints with appropriate solutions. I processed orders, forms, applications, and requests accurately and promptly. Recognizing the importance of prioritization, I escalated and resolved high-priority issues promptly. I ensured seamless experiences and customer satisfaction by diligently tracking customer issues and resolutions.

Member of Special Program for Employment of Students

Public Employment Service Office

Gained valuable experience in administrative support, conducting research, providing customer service, assisting with event coordination, collaborating with department teams, maintaining confidentiality, and adapting to changing priorities as a student worker in the city government.