2022
Bachelor of Science in Geology
Negros Oriental State University - Dumaguete City
Data entry with speed, accuracy, and care.
I am the ROCK-star Data Entry Specialist you're looking for! With a background as a licensed geologist, I have honed my critical thinking and attention to detail—skills that are essential for any data entry role. My academic journey as a Department of Science and Technology scholar has shaped my ability to analyze complex information and manage intricate tasks with precision.
During college, I authored several research papers, including one that earned me the
Outstanding Student Presenter Award at a national conference.
In addition to my academic achievements, my experience working in call centers during my summer vacations has further strengthened my organizational skills and adaptability. I’m no stranger to managing large amounts of data, memorizing complex details, and swiftly transitioning between tasks in high-pressure environments. In my previous role, I was recognized as the Top Agent for Q1 2023, maintaining an impressive 97.57% performance
average and consistently resolving an average of 70 customer issues per week, exceeding targets by 40%.
I am excited to bring my precision, work ethic, and adaptability to your team, and I’m confident that my background in geology, combined with my strong data management and customer service skills, will allow me to contribute effectively to your organization.
My Skills and Competencies
Data Analytics
Data Management
Microsoft Excel
Microsoft Word
Data Collection
Typing Speed and Accuracy
File Conversion and Document Handling
Basic IT Skills
Attention to Detail
Data Entry
Certificates
My Experience and Education
2024
-
2024
JCP GEO-EX SERVICES, INC.
(Project Geologist)
* Described and logged core samples retrieved from drilling rigs, analyzing geological data for project decision-making.
* Drafted daily reports to document project progress and provide updates to clients.
* Interacted with clients to address inquiries, provide technical insights, and maintain strong professional relationships.
* Compiled and authored detailed factual reports at project completion, summarizing findings
and project outcomes.
2023
-
2024
Obra ni Panky
(Wedding and Events Coordinator)
* Orchestrated weddings and events by coordinating logistics, timelines, and vendor relationships, ensuring a flawless and memorable experience for clients
* Coordinated with a diverse team of event professionals, including caterers, florists, photographers, and entertainers to ensure cohesive collaboration and successful event outcomes.
2022
-
2023
ECEnterprises Group Manila, Inc.
(Customer Support Agent)
* Top Agent for the First Quartile 2023 with overall average of 97.57%
* Resolved 70 (average) customer issues weekly exceeding by 40%
* Proactively memorized and mastered company products and services as well as troubleshooting workflow for different circumstances.
2019
-
2019
BGCOMM CONTACT SOLUTIONS
(English for Second Language Teacher)
* Developed and implemented tailored English language curricula for diverse age groups, including toddlers, children, teenagers, and working adults.
* Integrated technology and multimedia resources to enhance the learning experience and make lessons interactive.
* Utilized innovative teaching methods to engage students and foster a dynamic learning environment.
2018
-
2018
Inspiro Relia Inc.
(Customer Service Representative)
* Managed a high volume of customer inquiries, addressing and resolving issues related to orders, deliveries, and product inquiries.
* Provided exceptional customer service through email communication, ensuring timely and accurate responses to customer concerns.
* Demonstrated strong problem-solving skills to effectively resolve customer complaints and ensure customer satisfaction.
My Services
Core Data Entry Services
Data Input and Processing, Data Cleaning and Formatting, Spreadsheet and Database Management.
Administrative Data Support
Email List Management, Inventory Data Management, Data Entry for Accounting and Finance, and Medical/Healthcare.
Specialized Data Services
Transcription Services (Converting audio or video recordings into text documents) and Survey/Data Collection
Report Preparation
Creating Data Reports: - Preparing charts, graphs, and summaries based on entered data.
E-commerce Data Management
Product Listing Management and Order Processing Data Entry (Managing and tracking online orders and returns)
Quality Control and Verification
Auditing and verifying existing data for errors and Comparing datasets to ensure consistency and reliability.