2011
Bachelor Of Science In Nursing
Palawan Polytechnic College Inc.
More Info About Me
Hi there! My name is Crystal, and I work as a self-employed virtual assistant. I'm incredibly passionate about my work and always strive to excel in my field. I have over three years of experience working in a BPO company, and I'm skilled at efficiently managing multiple tasks and working well under pressure. Communication is one of my key strengths, which allows me to build strong relationships with people and deliver the best possible results. How can I assist you today?
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
Present
Freelancer
(Social Media Manager)
I create engaging social media content, promote products, and interact with customers. Let me handle your social media accounts for optimal results.
2022
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2023
Elemental Solar
(Appointment Setter)
I prioritize great customer experience, learn about the company to improve, and schedule appointments based on revenue potential. I explain our products and services clearly and concisely to potential customers.
2021
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2022
Spinnaker Global Services
(Junior Sales Specialist)
To excel in sales, persuade customers with compelling arguments. Build loyalty by establishing positive connections. Resolve issues promptly, coordinate with team members, and keep management informed to stay competitive.
2018
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2020
Sitel Princesa
(Customer Service Representative)
I handle clients' complaints, orders, and inquiries about purchased products/services. I provide customized solutions to fit their individual needs throughout the process while prioritizing their satisfaction.
My Services
Customer Service
A Customer Service Representative responds to customer inquiries, resolves complaints, and maintains records.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.