Greetings! I am Mareciela

Your extremely professional virtual assistant!

Hello! I'm Ciela Timbreza, a dedicated and passionate individual with eight years of experience helping organizations reach their full potential. My journey began when I realized my passion for organization and efficiency could be translated into a fulfilling career where I could provide real value to others.

With extensive experience in medical administration, customer service, and clinical assistance. I specialize in email management, social media campaigns, data entry, scheduling, and client support. Proven ability to streamline operations, enhance patients/clients satisfaction, and contribute to a collaborative team environment. Adept at managing multiple responsibilities and providing exceptional service in a fast-paced facility.

What sets me apart is my commitment to understanding your unique needs and tailoring my services to match. Effective communication and trust are the foundations of any successful partnership. Whether you need assistance with daily tasks or a larger project, I'm equipped to help you achieve your goals.

When I'm not working, you can find me on the badminton or tennis court or at the fitness club. I love travelling, running, coffee, making cheesecakes, reading, and spending time with family and friends.

Let’s connect and transform your workload!

Mareciela Timbreza
Quezon City, Philippines
cielatimbreza00@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Communication Skills
Organisational Skills
Technical Proficiency
Customer Service Oriented
Attention to Detail
Time Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
BSIT

College of Research and Technology, Philippines

2023
Caregiver Training Program

English Communication and Skills for Caregiver Course.
Health Management and Social Care.
CDCEC International, (Certified Program of Canada & USA).

2024
Certified Nursing Assistant (CNA) Program

Integrated with Effective English Communication Skills.
Health Management and Social Care.
CDCEC International, (Certified Program of Canada & USA )

2025 - 2025
UK Education Learning Centre & Sa Family, Macau, China
(Private English Tutor)

- Provide personalized English lessons to a student, focusing on reading, writing, and comprehension skills.
- Develop engaging and age-appropriate lesson plans tailored to the child's learning pace and interests.
- Help the student with their English homework and projects, reinforcing concepts learned during tutoring sessions.
- Encourage a love for reading by introducing a variety of books, ensuring comprehension, and discussing themes and vocabulary.
- Guide the student in developing writing skills, including sentence structure, grammar, and creative writing projects.
- Evaluate the student's progress regularly and adjust teaching methods to meet their evolving needs.
- Create a supportive and motivating learning environment that boosts the students' confidence in their English abilities.
- Provide regular updates to parents regarding the student’s progress, challenges, and recommend resources for further learning.

2018 - 2025
DaliClinic LDA, Macau China
(General Medical Assistant / Admin / Customer Service Representative)

- Associated with the medical professionals.
- Assisting with minor/outpatient surgeries (skin biopsies) with the general surgeon and dermatologist.
- Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
- Perform preliminary physical tests, weight, and temperature, and report patient history summary.
- Secure patient information and maintain patient confidence by completing and safeguarding medical records and keeping patient information confidential.
- Faxing, scanning, filing, and mailing documentation.
- Booking and organizing staff and doctors' meetings.
- Maintaining information confidentiality at all times.
- Welcoming patients and visitors, answering the telephone, and answering any inquiries.
- Scheduling appointments and keeping those appointments on time.
- Assisting patients with completing necessary forms and documentation.

2017 - 2018
Body And Sole Spa, Philippines
(Operations Manager / Front Desk Officer)

- Responsibly manage the payments from the guests and respective payments to some of the therapists.
- Wisely guide the guests according to their preferences and concerns.
- Handling queries and complaints via phone, email, and general correspondence.
- Managing spa supplies such as professional product stocks, equipment, and furniture.
- Be aware of how the spa looks, by matching standards of cleanness, tidiness, comfort, temperature, and any special needs.

2016 - 2017
First Isabela Cooperative Bank (FICO Bank), Philippines
(Data Entry Specialist (Internship))

- Accurately and efficiently encode all data that needs organising and recording.
- Confirm that the entered data accurately aligns with the original documentation.
- Organize and maintain original paper evidence.
- Assure files are properly prepared and saved to backup drives.
- Transcribe, scan, or photocopy hard copy documents and forms as needed.
- Organize files in a logical and manageable fashion.
- Input, track, and maintain all encoded data and records.
- Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.).
- Report any major errors or inconsistencies to upper management.
- Maintain report logs of in-progress and/or completed work.

2014 - 2016
Municipality of Guimba, N.E. Philippines (Special Program for Employment of Students)
(Data Entry Clerk)

- Encode reports, correspondences, messages, and memoranda.
- Receive and record official documents and check the completeness of attachments and enclosures.
- Prepare administrative reports and submit routine correspondence and documents to respective offices.
- Maintain office files and records.
- Facilitate requests for reproduction of copies of correspondence, reports, certificates, and other documents, and certify the same upon request.
- Perform other related functions.

My Services

Executive Virtual Assistant

Support executives by managing schedules, coordinating meetings, and enhancing communication for smooth operations.

Medical Virtual Assistant

Provide administrative support in healthcare, managing patient schedules, records, & communications for efficient ca

Social Media Management

Manage social media accounts, create engaging content, and analyze performance to boost online presence and engagement.

Data Entry / Web Researcher

Efficiently manage data entry and conduct web research to support projects and ensure accurate information retrieval.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines
Email :
cielatimbreza00@gmail.com


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