Bachelor of Science in Information Technology
Pamantasan ng Montalban (Collegio de Montalban)
Hi! Chid here!
As a former administrative assistant for more than 5 years in a hospital setting, I am aspiring to become a Virtual Medical Assistant. I know what it takes to keep the healthcare system going effectively behind the scenes, supporting nursing staff in a busy ICU and operating room environment.
Considering my lack of healthcare experience, I have the administrative, solution-finding, and simplifying techniques and skills necessary to ensure efficient processes in a medical context. I have tech expertise from my BSIT degree and real-world experience from working in demanding medical settings. I can take care of all the organization, documentation, and patient record-keeping.
I'm here to aid in making your work easier so you can concentrate on what you do best, which is to deliver excellent patient care.
I hope you'll take the risk of hiring me.
Pamantasan ng Montalban (Collegio de Montalban)
• Created and designed a doctor appointment form using Google Forms and a medical history form using Google Sheets to streamline patient data collection.
• Utilized Canva to design a professional logo for the forms, enhancing brand visibility and user engagement.
• Managed and organized patient data effectively using Google Sheets, ensuring accurate and easy retrieval of information for healthcare professionals.
• Applied basic design principles to create user-friendly forms that maintain clarity and efficiency for both patients and medical staff.
• Demonstrated skills in Google Workspace tools (Sheets, Forms) for medical administrative tasks, improving workflow for healthcare processes.
• Gathered and curated dummy data for a 40-customer database utilizing Python to automate data generation and ensure accuracy.
• Researched and identified the top 30 CEOs in the USA using AI tools, providing relevant insights for business use.
• Entered and organized extensive data in Google Sheets, ensuring data integrity and confidentiality, particularly with sensitive information like contact details.
• Maintained a high standard of accuracy and attention to detail throughout all data entry and research tasks.
• Managed confidential patient records and administrative files, ensuring compliance with healthcare data privacy regulations (Data Privacy Act 2012).
• Answered and triaged phone calls, efficiently directing patient inquiries, appointment requests, and medical concerns to appropriate healthcare personnel.
• Provided comprehensive administrative support to nursing professionals, including scheduling virtual meetings, preparing and proofreading correspondence, and death certificates, and maintaining accurate patient records.
• Coordinated communication between departments such as nursing, billing, and admin staff, ensuring smooth operations and patient care continuity.
• Prepared detailed reports (monthly, quarterly, semi-annual, annual) on patient statistics, financials, or unit performance using spreadsheet tools like Google Sheets.
• Managed office supply inventories, proactively replenishing essential items such as nursing forms and ensuring continuous availability of necessary supplies.
• Maintained and updated healthcare staff records, including licensing information, certifications, and other essential credentials.
• Operated office technology and troubleshooting IT issues, coordinating repairs when necessary.
• Ensured a clean, organized virtual workspace conducive to professional patient interactions.
• Efficiently worked with minimal supervision, managing tasks independently while delivering high-quality support to staff nurse teams.
Organize and filter emails, respond to basic inquiries, flag important messages, and maintain a clean inbox.
Keep my client’s calendars organized, ensuring they never miss an important meeting.
Respond to customer queries via email or chat, provide information, or escalate issues to the relevant person.
Organize and maintain digital files, categorize documents, and ensure that all records are easily accessible.
Listen to audio recordings and transcribe them into written documents, useful for meeting notes or interviews.
Assist in scheduling patient appointments and sending reminders