Bachelor of Science in Information Technology
Pamantasan ng Montalban (Collegio de Montalban)
Hi! Chid here!
As a former administrative assistant with over 5 years of experience in a fast-paced hospital environment, I am transitioning into the role of a Virtual Assistant (VA). While I am eager to pursue opportunities as a Virtual Medical Assistant, my skill set extends beyond healthcare—I offer a wide range of administrative support services for various industries.
My background in healthcare has given me a solid foundation in organizing, streamlining processes, and supporting teams under high-pressure conditions, such as in busy ICU and operating room settings. Although I may not have direct clinical experience, I have honed key skills in managing documentation, patient record-keeping, and operational efficiency—all of which are transferable to a wide variety of roles.
With a Bachelor’s degree in Information Technology (BSIT) and hands-on experience working in demanding medical and administrative settings, I am proficient in the latest tech tools and software that enable smooth virtual operations. I can handle anything from appointment scheduling and email management to project coordination and data entry, helping to keep your business or practice organized and efficient.
I’m here to support you, so you can focus on what matters most—whether it’s delivering exceptional patient care or running a successful business.
I’m confident that my dedication, problem-solving skills, and adaptability will make me a valuable addition to your team, and I look forward to the opportunity to contribute to your success.
Pamantasan ng Montalban (Collegio de Montalban)
• Created and designed a doctor appointment form using Google Forms and a medical history form using Google Sheets to streamline patient data collection.
• Utilized Canva to design a professional logo for the forms, enhancing brand visibility and user engagement.
• Managed and organized patient data effectively using Google Sheets, ensuring accurate and easy retrieval of information for healthcare professionals.
• Applied basic design principles to create user-friendly forms that maintain clarity and efficiency for both patients and medical staff.
• Demonstrated skills in Google Workspace tools (Sheets, Forms) for medical administrative tasks, improving workflow for healthcare processes.
• Gathered and curated dummy data for a 40-customer database utilizing Python to automate data generation and ensure accuracy.
• Researched and identified the top 30 CEOs in the USA using AI tools, providing relevant insights for business use.
• Entered and organized extensive data in Google Sheets, ensuring data integrity and confidentiality, particularly with sensitive information like contact details.
• Maintained a high standard of accuracy and attention to detail throughout all data entry and research tasks.
• Managed confidential patient records and administrative files, ensuring strict compliance with healthcare data privacy regulations (Data Privacy Act 2012) and maintaining accuracy and confidentiality in all patient-related information.
• Answered and triaged phone calls, efficiently directing patient inquiries, appointment requests, and medical concerns to appropriate healthcare personnel, ensuring a smooth flow of communication in a busy environment.
• Provided comprehensive administrative support to nursing professionals, including scheduling virtual meetings, preparing and proofreading medical correspondence, creating death certificates, and maintaining accurate patient records for clinical and legal purposes.
• Coordinated interdepartmental communication between nursing, billing, and administrative teams, ensuring seamless operations, timely patient care, and continuity of services across multiple hospital departments.
• Prepared detailed reports on patient statistics, financials, and unit performance (monthly, quarterly, semi-annual, annual) using Google Sheets, facilitating data-driven decision-making and operational analysis.
• Managed office supply inventories, proactively replenishing essential items such as nursing forms, ensuring continuous availability of supplies necessary for patient care and administrative tasks.
• Maintained and updated healthcare staff records, including licensing information, certifications, and other essential credentials, ensuring compliance with regulations and continuous professional readiness.
• Operated and troubleshot office technology, coordinating repairs and maintenance when necessary to minimize disruptions to workflow and maintain an efficient virtual or physical workspace.
• Ensured a clean, organized virtual workspace, optimizing the use of technology for professional patient interactions, maintaining a high standard of professionalism in all virtual environments.
• Demonstrated strong independent work ethic, managing tasks with minimal supervision while delivering high-quality support to nursing teams, enhancing operational efficiency and reducing administrative bottlenecks.
• Contributed to the streamlining of healthcare processes by leveraging organizational, technical, and communication skills to improve workflows and ensure seamless healthcare delivery.
Organize and filter emails, respond to basic inquiries, flag important messages, and maintain a clean inbox.
Keep my client’s calendars organized, ensuring they never miss an important meeting.
Plan business or personal travel, book flights, accommodations, and transportation, and provide detailed itineraries.
Organize and maintain digital files, categorize documents, and ensure that all records are easily accessible.
Assist in scheduling patient appointments and sending reminders
Promote companies' products and services by developing copy for websites, social media, marketing materials.