I am an administrative assistant with over five years of experience working in a busy hospital. I have helped manage schedules, answer calls, handle important information, and keep things running smoothly. I’m now excited to use these skills to become a general virtual assistant and help businesses organize their work, manage tasks, and improve efficiency from a remote setting.

Virtual Assistance & Administrative Support • Scheduling & Calendar Management • Data Entry & Document Management • Confidentiality & Data Privacy Compliance • Report Preparation & Analytics • Customer Service & Communication • Problem-Solving & Process Optimization • Office Technology & Troubleshooting • Google Workspace (Docs, Sheets, Forms) • Canva Design & Branding • AI Tools & Research • Python (for Data Automation) • Attention to Detail & Accuracy • Adaptability & Time Management

PROVA PH
Medical Virtual Assistant Trainee
2024-2024

• Created and designed a doctor appointment form using Google Forms and a medical history form using Google Sheets to streamline patient data collection, ensuring efficient and accurate intake of patient information.
• Enhanced user experience by designing a professional logo for the forms using Canva, improving the visual appeal and brand recognition of the forms.
Utilized Google Sheets to manage and organize patient data effectively, ensuring that healthcare professionals could easily access and update patient information when needed.
• Applied basic design principles to ensure the forms were clear, concise, and user-friendly, enhancing efficiency for both patients and medical staff during the data entry process.
• Demonstrated proficiency in Google Workspace tools (Google Forms, Sheets) to automate and simplify administrative tasks, improving workflows and streamlining healthcare processes.
• Collaborated with clients to gather requirements, ensuring that the forms met their specific needs and facilitated the smooth operation of their practices.

PROVA PH
Data Entry Trainee
2024-2024

• Gathered and curated dummy data for a 40-customer database using Python to automate data generation, ensuring data accuracy and completeness for future use in business analysis.
• Conducted research using AI tools to identify the top 30 CEOs in the USA, providing valuable insights and information for targeted business strategies.
• Entered and organized extensive data into Google Sheets, maintaining high standards of data integrity and confidentiality, particularly when handling sensitive information such as contact details.
• Maintained a strong attention to detail, ensuring all data entry and research tasks were completed accurately and efficiently, contributing to streamlined data management.

PHILIPPINE HEART CENTER
Nursing Attendant, Clerk, Administrative Assistant
2017-2024

• Managed confidential patient records and administrative files, ensuring strict compliance with healthcare data privacy regulations (Data Privacy Act 2012) and maintaining accuracy and confidentiality in all patient-related information.
• Answered and triaged phone calls, efficiently directing patient inquiries, appointment requests, and medical concerns to appropriate healthcare personnel, ensuring a smooth flow of communication in a busy environment.
• Provided comprehensive administrative support to nursing professionals, including scheduling meetings, preparing and proofreading medical correspondence, encoding death certificate data, ensuring its accuracy for record-keeping and legal documentation, and maintaining accurate patient records for clinical and legal purposes.
• Coordinated interdepartmental communication between nursing, billing, and administrative teams, ensuring seamless operations, timely patient care, and continuity of services across multiple hospital departments.
• Prepared detailed reports on patient statistics, financials, and unit performance (monthly, quarterly, semi-annual, annual) using Google Sheets, facilitating data-driven decision-making and operational analysis.
• Managed office supply inventories, proactively replenishing essential items such as nursing forms, and ensuring continuous availability of supplies necessary for patient care and administrative tasks.
• Maintained and updated healthcare staff records, including licensing information, certifications, and other essential credentials, ensuring compliance with regulations and continuous professional readiness.
• Operated and troubleshot office technology, coordinating repairs and maintenance when necessary to minimize disruptions to workflow and maintain an efficient office environment.
• Ensured a clean, organized office workspace, optimizing the physical environment for professional patient interactions and administrative efficiency.
• Demonstrated strong independent work ethic, managing tasks with minimal supervision while delivering high-quality support to nursing teams, enhancing operational efficiency and reducing administrative bottlenecks.
• Contributed to the streamlining of healthcare processes by leveraging organizational, technical, and communication skills to improve workflows and ensure seamless healthcare delivery.

Outstanding Ward Clerk
Model Frontliner Nominee

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
Pamantasan ng Montalban (Collegio de Montalban)
2014