Hey I am Charmaine

About me

I am an experienced professional with a strong background in administrative support, customer service, and data management, consistently achieving exceptional results, including a 98-100% accuracy rate in data management at a background-checking company.

My expertise in maintaining accurate records, ensuring data security, and handling sensitive information aligns with my commitment to improving organization and efficiency. I am highly skilled in managing emails, implementing systems to filter, label, and organize communications for easy retrieval and swift response times, as well as streamlining scheduling to avoid conflicts and ensure timely preparation. I have a proven track record of proactively addressing client inquiries, resolving issues efficiently, and building lasting relationships

Customer-focused, I excel at managing inquiries, resolving issues using helpdesk software, and providing tailored solutions. I am adept at building lasting client relationships through clear communication and exceptional service.

With a strong financial background, I am skilled in managing financial data, ensuring accuracy in transactions, and overseeing banking processes. I am proficient in utilizing accounting software and providing administrative support to streamline operations and enhance productivity.

My Core Values

Build and Maintain Trust Daily: Trust is foundational in all my relationships, both personal and professional. I strive to earn and reinforce trust each day through transparency, reliability, and integrity.

The client is always in the room: I am dedicated to placing the client at the heart of my work. By aligning my decisions with their needs and insights, I strive to make them feel appreciated and prioritized in every interaction.

Deliver Results: I am committed to achieving meaningful outcomes. For me, it’s not just about completing tasks—it’s about delivering meaningful results that drive success and make a real difference.

I am committed to building and maintaining trust through transparency, reliability, and integrity in all my relationships. By consistently placing the client at the heart of my work and aligning my decisions with their needs, I ensure they feel valued and prioritized. My focus is not just on completing tasks, but on delivering meaningful results that drive success and create a real impact.