Hey I am Charmaine

About me

Over the years, I've built a career grounded in administrative support, customer service, data management, and social media management. What sets me apart isn’t just the skills I bring to the table—it’s the mindset. I care deeply about doing things right, staying organized, and making sure the people I work with feel supported, understood, and confident in the results I deliver.

In a previous role with a background-checking company, I consistently maintained a 98–100% accuracy rate in data handling—a result of my commitment to precision, organization, and confidentiality. That role required me to process sensitive information daily, manage large volumes of data, and communicate clearly and professionally—all under strict timeframes.

These are the same skills I bring to every VA project I take on for clients like you. Whether I’m managing inboxes, organizing documents, updating databases, or coordinating schedules, I approach each task with focus, discretion, and a high standard of quality. I take pride in being the kind of assistant you can count on to handle the details, so you can stay focused on the bigger picture.

Social media is another space where I bring both strategy and creativity. I love developing content that connects, building communities around a brand, and using data to refine what’s working. It’s rewarding to see a brand grow not just in numbers, but in meaningful engagement.

At the heart of everything I do is a focus on trust, transparency, and delivering results that matter. I want the people I work with to know that they’re in good hands—that I’m not just checking boxes, but thinking deeply about how to help them reach their goals and feel truly seen in the process.

Charmaine Ruffy
Batangas, Philippines
ruffycharmaine@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Canva
Trello
CapCut
MailChimp
Google Workspace
Meta Business Suite

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Executive Assistant Training

ProVA

2024
Lead Generation & Email Marketing Training

ProVA

2022
Social Media Management Training

ProVA

2022
General Virtual Assistant Training

ProVA

2017
De La Salle University - Dasmariñas

Bachelor of Science in Business Administration Major in Human Resource Development with a Specialization Track in Service Management

March 2021 - July 2024
Sterling Talent Solutions
(Data Specialist)

Background Checks & Identity Verification
Inbox Management
Data Entry & Management
Document Review
Data Organization
Client & Applicant Communication
Training & Development
Quality Assurance
Process/SOP Improvement

January 2020 - December 2020
Telus International
(Customer Service Representative)

Customer Inquiry Management
Problem Solving and Resolution
Helpdesk and CRM Management
Building Strong Client Relationships

March 2018 - July 2019
Roxas Holdings Inc
(Treasury Assistant)

Financial Data Management
Deposit & Transaction Verification
Banking & Financial Process Monitoring
Administrative Support & Workflow Enhancement

My Services

Engagement and Inbox Management

I organize and manage messages, comments, and inquiries, ensuring prompt and meaningful interactions.

Research & Data Management

I gather, organize, and maintain data to support informed decisions and streamline operations.

Administrative Support

Multiskilled, organized, and tech-savvy, providing seamless support for various tasks in the digital realm.

Task Coordination & Project Management

I oversee task coordination and project management to ensure deadlines are met and workflows are streamlined.

Content Creation & Management

I create, curate, and manage content to maintain an engaging online presence.

Scheduling & Calendar Management

I manage post schedules, calendars, and appointments for seamless organization.


What do I offer?

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Let's work together !

I am available for freelance projects.
Hire Me

Let's work together!

Address :
Batangas,
Philippines
Email :
ruffycharmaine@gmail.com


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