Hey I am Charmaine

About me

Imagine having a right-hand partner who keeps your business running smoothly, helps you grow, and gives you back hours of your time every week. That’s exactly what I do.

With a solid background in administrative support, customer service, data management, and social media management, I’m here to take the stress of the “day-to-day” off your plate. You can count on me to keep things organized, meet deadlines, and deliver work they can trust—every single time.

In a previous role at a background-checking company, I maintained a 98–100% accuracy rate while handling large volumes of sensitive data on tight deadlines. That same level of precision and professionalism is what I bring to every client project, whether I’m managing inboxes, coordinating schedules, organizing files, or updating databases.

On top of that, I manage social media with a strategy- first approach, creating content that builds genuine connections and strengthens your brand.

My goal? To be the partner you can depend on—the one who keeps the details handled, the systems running, and your business moving forward.

Charmaine Ruffy
Batangas, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Canva
Trello
CapCut
MailChimp
Google Workspace
Meta Business Suite

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Executive Assistant Training

ProVA

2024
Lead Generation & Email Marketing Training

ProVA

2022
Social Media Management Training

ProVA

2022
General Virtual Assistant Training

ProVA

2017
De La Salle University - Dasmariñas

Bachelor of Science in Business Administration Major in Human Resource Development with a Specialization Track in Service Management

March 2021 - July 2024
Sterling Talent Solutions
(Data Specialist)

Background Checks & Identity Verification
Inbox Management
Data Entry & Management
Document Review
Data Organization
Client & Applicant Communication
Training & Development
Quality Assurance
Process/SOP Improvement

January 2020 - December 2020
Telus International
(Customer Service Representative)

Customer Inquiry Management
Problem Solving and Resolution
Helpdesk and CRM Management
Building Strong Client Relationships

March 2018 - July 2019
Roxas Holdings Inc
(Treasury Assistant)

Financial Data Management
Deposit & Transaction Verification
Banking & Financial Process Monitoring
Administrative Support & Workflow Enhancement

My Services

General Virtual Assistant

Streamline operations, eliminate bottlenecks, and get more done with strategic daily support

Executive Assistant

Maximize your time and leadership impact with high-level support that drives execution.

Graphic Design & Social Media Support

Elevate your brand presence with scroll-stopping content designed to convert and build trust.


What do I offer?

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Let's work together !

I am available for freelance projects.
Hire Me

Let's work together!

Address :
Batangas,
Philippines


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