- ruffycharmaine@gmail.com
- live:.cid.20af7c318f96be75
- Philippines
ProVAPH
• General Virtual Assistant
• Social Media Management
• Lead Generation and Email Marketing
• Wordpress
VirtualWorkPH
• Social Media Management
• Basic Wordpress
• General Virtual Assistant
• Virtual Executive Assistant
STERLING TALENT SOLUTIONS
Data Specialist - Virtual Work
• Undertake the initiation of comprehensive background checks and identity verifications with meticulous attention to detail.
• Methodically encode essential data into the Sterling database, ensuring accuracy and completeness in the records for seamless information retrieval.
• Conduct a thorough analysis of incoming files, diligently reviewing each document to identify completion status and address any inconsistencies promptly.
• Proactively reach out to clients and applicants via email, promptly informing them of any incomplete or incorrect information. This approach fosters transparency and supports our collaborative efforts to uphold accurate and reliable records.
• Delivered comprehensive training sessions aimed at upskilling team members and providing refreshers to ensure ongoing competency and proficiency.
• Conducted quality assurance audits to uphold operational standards and ensure excellence in performance.
TELUS INTERNATIONAL PHILIPPINES
Customer Service Representative
• Assume responsibility for addressing and resolving customer issues, showcasing a commitment to exceptional service.
• Expertly troubleshoot problems, employing analytical skills to identify root causes and deliver effective solutions that meet customer needs.
• Proficiently master the functionalities of helpdesk software, utilizing its features to streamline issue tracking and resolution processes.
• Foster and maintain robust customer relationships by ensuring open communication, understanding their unique requirements, and consistently delivering top-notch support services.
ROXAS HOLDINGS INC.
Treasury Assistant
• Employed accounting software/system to systematically record, store, and analyze data, ensuring accurate financial documentation.
• Scrutinized amounts and meticulously verified deposit slips to guarantee precision in financial transactions.
• Demonstrated careful attention to banking processes while securing funds, maintaining a high level of financial accuracy.
• Played a key role in supporting office operations by efficiently handling a range of administrative needs, contributing to overall workplace effectiveness.
TRAVELBOOK PH INC.
Human Resource Department Support
• Established diverse applicant pipelines by actively sourcing through online job portals, social media platforms, and referrals.
• Conducted thorough assessments of applicants, meticulously reviewing resumes, and consistently applying evaluation criteria during interviews.
• Attained staffing objectives by executing effective recruitment strategies and conducting detailed evaluations of prospective candidates.
• Efficiently managed employee 201 files, forms, records, reports, and correspondence, ensuring proper organization within appropriate file systems.
• Addressed employee concerns promptly, including the management of various types of leaves and overseeing time and attendance matters.
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN HUMAN RESOURCE DEVELOPMENT
De La Salle University - Dasmarinas