2006
Bachelor of Science in Business Administration Major in Management
Mariano Marcos State University
More Info About Me
I am a customer service with over 9 years of experience who is hardworking, determined, and goal-oriented. Expert in providing quality service and can complete multiple tasks simultaneously. I have a proven record of maintaining professionalism regardless of any call situation.
My Skills and Competencies
Amazon Virtual Assistant
Data Entry /Web Researcher
Certificates
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My Experience and Education
2015
-
2022
AFNI Philippines
(Customer Finance / Resolution Specialist)
Deal with customers diligently and professionally while collections payments.
Taking Escalated calls from Tier 1 representatives
2013
-
2014
CONVERGYS
(Technical Chat Support Rep)
Provide support and assistance to customer such as troubleshooting, activating cable boxes.
My Services
Amazon Virtual Assistant
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service Representative
Helping customers understand the product and answering questions.