2013
Bachelor of Science in Criminal Justice
Salazar Colleges of Science and Institute of Technology
More Info About Me
I'm Carl, a reliable, goal driven and an adaptable freelancer with an impressive amount of skill set for your virtual assistance needs such as: Data Entry, Lead generation, Cold calling for B2C and B2B, Appointment Setting and a specialist on Search Engine Optimization.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Cold Calling
Calendar and Events Management
Certificates
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My Experience and Education
2022
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2022
TRIANGLE HOMES AND REHAB
(COLD CALLER)
Cold calling people using a given phone directory to sell properties and or purchase their properties . Answering incoming calls from prospective customers. Using scripts to provide information about product's features, prices etc. and present their benefits. Also does keyword research, data analyzation and Content writing.
2022
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2022
Prosper Real Estate
(Freelance – Appointment Setting – Calendar Management – Customer Service)
Take calls for Tenants and prospect to provide answers on their concerns from applications to setting property showing/visits to scheduling a maintenance personnel’s visit. Work with Property Managers, Real Estate Brokers and Common Area Maintenance by managing their emails, setting appointments and making sure their calendar schedules are organized and up to date.
2020
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2022
Synchrony Bank
(Captive - Telebanker)
Take calls from a specific prestige group of card holders and cater most of their banking needs, from simple billing inquiries to managing disputes with Credit Bureaus. Make calls to bank account holders that would already qualify to be a member of the specific program that we are handing and offer them the benefits and provide assistance if they wish to be a part of.
2020
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2020
Concentrix
(Account: CITI Bank CSR)
General Banking tasks such as credit card inquiries, balance inquiries disputes handling and other general billing inquiries.
2018
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2019
DELONIX Marketing Corporation - Dial a Home Doctor Australia
(General Virtual Assistant / Appointment Setter)
General Virtual Assistant task dealing such as registration and appointment settings for a Doctor’s to Patients to Doctors prestige organization in Australia and coordinate with dispatch team up until the appointment/visit is done.
2016
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2017
The Dining Club
(SEO/Sales Performance Manager)
Keep an eye on sales figures. From there, conduct performance reviews and coaching to ensure maximum quality and production of direct reports. Manage Client's website by doing keyword research, data analyzation, Content writing and make sure it is on top of the three on the google search (GMB).
My Services
Cold Calling
Cold calling people using a given phone directory to sell products or solicit information
Calendar and Event management
Identify and reserve meeting space, arrange off-‐site meeting locations and modify previously scheduled appointments
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.