2014
BSIT
Bestlink College of the Philippines
A Glimpse Into Me
I’m a hardworking and adaptable professional with a strong background in e-commerce, product listing, data entry and customer support. I have three years of experience in my previous job, where I developed a keen eye for detail, ensuring high-quality product listings and excellent customer service. Punctuality and dedication are important to me. I take my responsibilities seriously and always strive to meet expectations. I enjoy taking on new challenges that help me grow, especially in communication and problem-solving. I work well in fast-paced environments and quickly adapt to changes, making me flexible and reliable. I also love collaborating with others, whether it’s coordinating with a graphic artist for product images or assisting customers with their concerns. My goal is to continue learning and improving in my field while maintaining a positive and approachable attitude in everything I do.
Outside of work, I find joy in simple things going to the beach, exploring different kinds of food, and spending time with my family and my four dogs. I was born and raised in Pangasinan, my home province, and I currently live with my family in Valenzuela City.
My Skills and Competencies
E-commerce Specialist
Customer Chat Support
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
Star Clean Corporation (Online Retail Company)
(E-commerce Specialist)
I manage Shopee, Lazada, and TikTok accounts, ensuring smooth operations by checking discount promos, uploading products, managing inventory, processing orders, and printing waybills. I also engage with potential customers, handle the needs of existing customers, and close sales effectively.
2018
-
2019
Excell Plastic Enterprises
(Secretary)
Process employee benefits and check the workers coming in since our company operates under an agency. When the agency hires new employees, I also handle their resumes to assess if they are a good fit before endorsing them to our supervisor. Additionally, I manage payroll for the employees and encoding also.
2017
-
2017
SSS Government (Intern)
(Public Assistance)
Assist and guide individuals in determining which department they need to go to, ensuring they reach the right office for their concerns. I provide clear directions, offer necessary information, and help streamline the process to make their experience more efficient and hassle-free.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.