Hi there, I am Brenda,  a Logistics Coordinator and Freight Agent with a deep passion for helping businesses simplify their supply chain. Over the years, I’ve had the opportunity to work with clients across different industries—each with unique challenges, deadlines, and demands. What remains the same? The need for reliable, cost-effective, and timely delivery of goods.

Whether you’re a growing e-commerce brand, a manufacturer with high-volume shipments, or a small business looking to expand your reach, my goal is simple and that is to make freight feel effortless on your end, even when things get complicated behind the scenes.

What I Do (And What That Means for You)

Logistics is more than just moving products from point A to point B. It’s about planning, communication, precision, and a lot of problem-solving. Here’s how I bring structure and clarity to your logistics operations:

Customer Relationship Management

Great logistics start with great communication. I believe in building long-term partnerships based on transparency and trust.

I provide real-time updates and stay on top of every inquiry or concern.

I serve as the key point of contact between clients, carriers, and partners to keep everything moving.

Shipment Planning & Scheduling

Every shipment is planned with care because timing matters.

I optimize delivery routes to reduce delays and lower transportation costs.

I handle all pickup and delivery scheduling, so you don’t have to worry about missed windows.

I monitor delivery timelines closely to make sure everything arrives when and where it should.

Carrier Selection & Management

Choosing the right carriers makes all the difference.

I identify and vet reliable carriers based on your needs, whether you're shipping LTL, FTL, or expedited freight.

I negotiate competitive rates and contract terms to protect your bottom line.

I track carrier performance to ensure service quality is always maintained.

Freight Rate Negotiation & Cost Management

Every business wants to save on shipping without cutting corners. That’s where I come in.

I negotiate directly with carriers and third-party logistics providers to secure the best rates.

I provide detailed cost estimates and shipping quotes tailored to each load.

I constantly look for cost-saving opportunities—whether through route changes, consolidation, or smarter planning.

Load Tendering & Documentation

Paperwork should never slow down your supply chain. I make sure it doesn’t.

• I submit and confirm load tenders efficiently with the right carriers.

• I manage all required documentation, from Bills of Lading to delivery receipts and customs forms when needed.

• I provide accurate, real-time tracking updates so you always know where your freight is.

  
  

  Freight Forwarding & Coordination

  For complex or high-volume shipping, I manage everything behind the scenes to keep things simple for you.

  • I consolidate multiple shipments when possible to save space and reduce costs.

  • I coordinate every leg of the journey, even for multimodal transport.

    Compliance & Regulatory Support

    There’s no room for error when it comes to compliance. I handle that, too.

    • I ensure all shipments follow weight, safety, and hazardous materials regulations.

    • I coordinate cargo insurance and manage any necessary claims.

    • I keep your business aligned with changing regulations to avoid costly delays or penalties.

      
      

      Problem Solving & Claims Handling

      When things go off track, I get them back on course—fast.

      • I act quickly to resolve delays, damage claims, or missing freight issues.

      • I communicate directly with carriers and clients to get to the root of the issue.

      • I manage complaints professionally to make sure the experience ends on a positive note.

Technology & Reporting

Modern logistics requires smart tools. I’m well-versed in using them to your advantage.

• I use advanced Transportation Management Systems (TMS) to book, track, and manage shipments.

• I generate reports that break down costs, performance, and trends—so we can keep improving.

• I use data to recommend process enhancements that reduce waste and increase efficiency.

Why It Matters

When logistics is handled right, it becomes invisible. It supports your operations quietly in the background, helping your business grow without interruption. That’s the kind of service I aim to deliver—one where your shipments arrive on time, your customers are happy, and you have fewer fires to put out.

If you're looking for a logistics partner who’s detail-oriented, responsive, and always thinking a few steps ahead, I’d love to connect. Let’s talk about how I can help move your business forward.