Bachelor of Science in Hotel and Restaurant Management
Mater Dei College
A Bachelor of Science in Hotel and Restaurant Management graduate with 13 years of hospitality experience.
I'm searching for work as a Virtual Assistant, Data Entry Specialist, and Social Media Manager where I can help the company succeed by leveraging my hospitality and data entry experience.
Mater Dei College
• Conduct product research, analysis, and do daily product listing.
• Assist my customer with encoding data from his goods inventory using Google Sheets.
• Assist my customer in locating and adding products to his inventory sheets.
• Assist my client in monitoring his online store and uploading products that contain data and photographs.
• Maintain his e-commerce business' competitiveness in the marketplace.
• Help my client in monitoring his product inventory system on a daily basis to maintain and ensure the product availability.
• Lead and oversee team members to uphold the level of service quality.
• Aids operations in managing personnel for business expansion.
• Teach each batch a theoretical lesson on driving based on the provided modules.
• Conduct driving lessons in accordance with the industry-standard teaching methodology.
• Conduct driving evaluations for clients requesting a student permit, a new driver's license, or a renewal of their driver's license.
• Gave all team members the appropriate approvals.
• Ensures proper communication with all business heads and branch managers.
• Develops marketing strategies and plans to achieve the monthly sales goal.
• Keep track of branch sales and physically visit each branch managed by my team.
• Maintain positive relationships with all returning customers; and
• Carry out additional tasks and obligations as required.
• Greets visitors and offers first-rate customer service to all hotel visitors and guests.
• Provides prompt, branded assistance to visitors and property owners, as well as any necessary follow-up.
• Has thorough knowledge of every crucial facet of resort or hotel operations.
• Develops in-depth knowledge of nearby eateries, stores, attractions, modes of transportation, and airports.
• Respond to customer enquiries and arrange airline tickets, city tours, island hopping trips, deliver packages, and provide transportation services including drop-off and pick-up (sea and land).
• Keeps an inventory and stock of the materials (supplies, brochures, etc.) for concierge desks.
• Offers assistance for guests arriving with packages before to their arrival.
• Collaborates with all resort staff members and available resources.
• Keep an eye on the lobby and make eye contact with visitors.
• Assist the AOM in overseeing business operations across all hotel divisions.
• Assist the AOM in assigning duties to staff members and helping them to be managed.
• Oversee and support front desk tasks such room inventory and guest check-in and check-out procedures.
• Ensuring that all front desk personnel interacts with arriving and departing visitors in a cordial and attentive manner.
• Helps the front office staff with reservations and takes incoming calls. Helping guests with unique requests is among the other responsibilities.
• Assist with cashier duties, such as conducting large cash transactions, handling bills, and other business for parties and group events.
• Interact with hotel visitors to guarantee a positive experience, responding to inquiries and handling client grievances.
• Examine the cleanliness and safety of the hotel's guest rooms and all other places.
Create a high-caliber written and graphic content for every social media and stablishing a social media presence.
Collecting documents, arranging and saving information from clients, surveying a market or a subject of interest.
To aid in effective operations and thorough communication, create important templates for the product organization.