2007
Bachelor of Science in Hotel and Restaurant Management
Mater Dei College
More Info About Me
A Bachelor of Science in Hotel and Restaurant Management graduate with 13 years of hospitality experience.
I'm searching for work as a Virtual Assistant, Data Entry Specialist, and Social Media Manager where I can help the company succeed by leveraging my hospitality and data entry experience.
My Skills and Competencies
Social Media Specialist
Data Entry
Product Researcher
Lead Generation Specialist
Certificates
My Experience and Education
April 2023
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May 2024
Outsource
(Data Entry Specialist/Virtual Assistant)
• Conduct product research, analysis, and do daily product listing.
• Assist my customer with encoding data from his goods inventory using Google Sheets.
• Assist my customer in locating and adding products to his inventory sheets.
• Assist my client in monitoring his online store and uploading products that contain data and photographs.
• Maintain his e-commerce business' competitiveness in the marketplace.
• Help my client in monitoring his product inventory system on a daily basis to maintain and ensure the product availability.
2020
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2022
Jadia-Gador Group of Companies
(Cluster Head/Driver Instructor/Class Instructor)
• Lead and oversee team members to uphold the level of service quality.
• Aids operations in managing personnel for business expansion.
• Teach each batch a theoretical lesson on driving based on the provided modules.
• Conduct driving lessons in accordance with the industry-standard teaching methodology.
• Conduct driving evaluations for clients requesting a student permit, a new driver's license, or a renewal of their driver's license.
• Gave all team members the appropriate approvals.
• Ensures proper communication with all business heads and branch managers.
• Develops marketing strategies and plans to achieve the monthly sales goal.
• Keep track of branch sales and physically visit each branch managed by my team.
• Maintain positive relationships with all returning customers; and
• Carry out additional tasks and obligations as required.
2019
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2020
Tambuli Seaside Resort and Spa
(Concierge Associate)
• Greets visitors and offers first-rate customer service to all hotel visitors and guests.
• Provides prompt, branded assistance to visitors and property owners, as well as any necessary follow-up.
• Has thorough knowledge of every crucial facet of resort or hotel operations.
• Develops in-depth knowledge of nearby eateries, stores, attractions, modes of transportation, and airports.
• Respond to customer enquiries and arrange airline tickets, city tours, island hopping trips, deliver packages, and provide transportation services including drop-off and pick-up (sea and land).
• Keeps an inventory and stock of the materials (supplies, brochures, etc.) for concierge desks.
• Offers assistance for guests arriving with packages before to their arrival.
• Collaborates with all resort staff members and available resources.
• Keep an eye on the lobby and make eye contact with visitors.
2019
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2019
Xenios Hotel Group, Inc.
(Hotel Supervisor)
• Assist the AOM in overseeing business operations across all hotel divisions.
• Assist the AOM in assigning duties to staff members and helping them to be managed.
• Oversee and support front desk tasks such room inventory and guest check-in and check-out procedures.
• Ensuring that all front desk personnel interacts with arriving and departing visitors in a cordial and attentive manner.
• Helps the front office staff with reservations and takes incoming calls. Helping guests with unique requests is among the other responsibilities.
• Assist with cashier duties, such as conducting large cash transactions, handling bills, and other business for parties and group events.
• Interact with hotel visitors to guarantee a positive experience, responding to inquiries and handling client grievances.
• Examine the cleanliness and safety of the hotel's guest rooms and all other places.
My Services
Social Media Management
Create a high-caliber written and graphic content for every social media and stablishing a social media presence.
Data Entry / Lead Generation Specialist
Collecting documents, arranging and saving information from clients, surveying a market or a subject of interest.
Product Researcher
To aid in effective operations and thorough communication, create important templates for the product organization.