DATA ENTRY SPECIALIST (Transcription Rater)

2020 - 2022

My job was to check and rate the transcripts handed over from the Transcription Team. Part of my role as an SME was to record the total minutes of transcripts rated per member of my team in order to keep track of individuals who did not meet their daily/weekly quota. Below is a sample work. 

DATA ENTRY SPECIALIST (Non-voice Quality Analyst)

2022-2023

One of my tasks as a quality analyst is to report bad transcripts that we encounter and record the date it's reported, company name, display ID, inverted statements and its potential label. Below is a sample work.