Hey! I am Anna

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Meet Your New Virtual Sidekick

I can provide valuable support to a business by handling various tasks remotely. I can be of service to increase productivity and efficiency.

Anna Charlette O. Silmaro
Bohol, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Xero Software Proficiency
Organizational
Data Entry
Customer Service
Communication
Time Management
Bookkeeping
Detail Oriented

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Secondary Education major in Mathematics

Bohol Institute of Technology – International College

2024 - 2024
LA JULES LLC
(Admin VA)

Efficiently handles and organizes emails, monitors and tracks orders from suppliers and keeps accurate records of inventory levels, and maintains up-to-date records in relevant databases, ensuring accuracy and confidentiality.

2024 - 2024
SMM LLC
(Amazon VA)

Handles and organizes emails, places and tracks orders, and manages inventory levels, updates pricing, adds products to catalogs, and sources new profitable products

2024 - 2024
Digital Bytes Pty Ltd
(Bookkeeper (Intern))

Maintains accurate financial records, manages accounts payable and receivable, reconciles bank statements, prepares financial reports, processes payroll, assists with tax preparation, and analyzes financial data.

2023 - 2024
Partify, Inc.
(Customer Service Representative)

Helps customers with all inquiries before and after placing their orders through calls, emails, chats, texts, or social media as well as handles concerns, complaints, and other issues.

2015 - 2016
Alorica, Inc.
(Customer Service Representative)

Provides information about travel destinations and accommodations, book travel arrangements, and collect payments, as well as markets and sells holiday and other specialized tour packages.

2020 - 2022
QA World, Inc.
(Transcriptionist)

Translates audio recordings into written documents.

2022 - 2023
QA World, Inc.
(Non-voice Quality Analyst)

Reads transcripts or call scripts that have been provided by the Transcription Team and determine or identify if a particular statement qualifies for a skill that has been pre-determined by the client.

My Services

Administrative Tasks

Efficiently streamlining operations and ensuring seamless communication for optimal business performance

Customer Service

Ensuring a positive customer experience while representing the company's values and policies.

Bookkeeping

Managing financial records and providing accurate financial information.

Data Entry

Inputting, updating, and maintaining various types of data into a company's databases, or other digital platforms.


Works

Data Entry

Customer Service

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bohol,
Philippines


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