Hi! I am Angelique

More Info About Me

I'm a hardworking and self-motivated freelancer with a lot of experience. I can handle multiple tasks, I don't have any problem with time management since I have already done a lot of work before. I used to work as a social media manager in a salon. I'm the one who manages their Facebook and Instagram accounts. I also spent a year working as a Customer service representative in a US Company with the website https://www.minted.com/. I know how to make emails and answer customer inquiries. Communication in English is not a problem for me too since I used to be an ESL Teacher for 3 years already, I do appointment setting for my classes. I also do data entry since I need to make my textbook and encode the student details and improvement every class

I always do my job with sincerity, and professionalism and ensure that my clients will be completely satisfied by providing my quality work. I know and I'm confident to be the best choice for your Professional Virtual Assistant. :)

My summary of qualifications:

● Certified TEFL Teacher; TEFL Professional Development Institute: 120-Hour TEFL Certification
● Free-lance Photography (Intermediate level)
● Proficient use of several computer applications including MS Office, Word, Excel, and Point) and Photo-editing Applications
● Knowledge of photography and editing techniques.
1. CANVA – (Expert level)
2. PHOTO GRID – (Advance level)
3. ADOBE PHOTOSHOP - (Intermediate level)
4. PICMONKEY - (Expert Level)
●Basic Book Keeping
●Facebook Ads Management (Organic Advertising)
●Video Editor
●Social Media Manager
●TikTok Editor
●Instagram Manager
●Youtube Manager
●Doing work in a timely manner
●Good communication/ interpersonal and organization skills
●Excellent background in customer relations and client assistance
●Efficient at files and records management and organization
●Proficient in the provision of counseling services and initializing a student’s existing language capabilities to develop basic/ advanced English skills.
●Experienced in working with adults/children from diverse cultural backgrounds
●Fluent in Filipino and English (both oral and written); some Japanese language
●Exceptional Internet research skill
●Transcription, 38 wpm typing speed

Angelique P. Estrada
Rodriguez, Philippines
angeliqueestrada7@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service
Virtual Assistant
Social Media Manager
Data Entry
Content Creator
ESL Teacher
Cold Caller
Recruiter
Tiktok Creator
E-commerce Assistant

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
June 2018 - June 2022
Bachelor of Science in Business Management

Quezon City University

June 2016 - April 2018
Accountancy Business and Management

Gates Professional Schools

2022 - 2023
Better U Care
(Medical VA , Appointment setter, Cold Caller, Customer Service and Graphic Artist)

Schedule appointments, and facilitate communication between patients and healthcare providers. They may also help with medical transcription, and order prescriptions as directed by physicians. When sales reps contact potential clients and customers who haven't expressed any interest in their product or service send them emails and SMS. Also, for prescription reminders, I create visual text, imagery, and content for online campaigns, print ads, and websites.

2023 - 2023
Bolster
(Appointment Setter & Cold Caller)

Contacting potential customers, and businesses and scheduling appointments for his company, mostly B2B calls, scheduling consultations between sales staff and prospective clients, and ensuring that important meetings are booked for the sales team.

2023 - 2023
Evergreen
(Lead Generation, Appointment Setter & Cold Caller)

Attracting or generating prospects and converting them into someone who has an interest in my client's services, contacting potential clients and customers who haven't expressed any interest in their product or service once they are interested I schedule consultations between my clients, ensuring that meetings are booked.

2023 - 2023
Sykes Asia
(Customer Service Representative - Sales)

Interact with customers to address their concerns, answer their questions, and assist them with their needs, especially internet inquiries, upselling our products, and processing their subscription orders.

2024 - 2024
Kwik Insure
(Renewal Specialist)

Responsible for managing and facilitating the renewal process for contracts, subscriptions, or services between a company and its clients, ensuring continued customer satisfaction and retention, sending email reminders, SMS, answering billing inquiries, and creating payment links.

2023 - 2025
Foundever
(Asset Recovery/Management Specialist)

Responsible for recovering equipment, and resolving negative customer service experiences also helping them how to return the equipment by giving them FedEx labels, tracking equipment returns, and sending email, SMS, inbound and outbound calls.

2022 - 0000
UpWork
(Cold Caller and Recruiter)

Find and attract qualified applicants for open positions such as licensed life insurance agents, post jobs via websites like zip recruiter, LinkedIn, and Monster.com. Call licensed people using a given phone directory once manage a contact list I need to schedule meetings with the Executive director.

2021 - 2022
家族で使えるオンライン英会話 クラウティ
(ESL Teacher)

Teaches organizes coursework and learning materials, assesses student progress, writes reports, and follows relevant teaching policies. Help students improve their vocabulary, reading, comprehension, and writing and build their confidence in navigating the language.

2021 - 2022
Clasing Elts
(Data Entry, Appointment Setter, Lesson Material Creator, and ESL Teacher)

Teach professional students in Spain, who specialized in the Cambridge examination with levels of KET - elementary level (A2), PET - intermediate level (B1), First Certificate - upper intermediate level (B2),
CAE - advanced level (C1), CPE - proficient level (C2), Lingua skill - all levels. preparing and delivering lessons to improve students' reading, writing, and conversing skills, encoding the data and information of the students using Excel, encoding students' data for improvement, and daily updates about the students.

2019 - 2022
Weblio Philippines Inc.
(ESL Teacher)

Teaches organizes coursework and learning materials, assesses student progress, writes reports, and follows relevant teaching policies. Help students improve their vocabulary, reading, comprehension, and writing and build their confidence in navigating the language.

2020 - 2021
Lariecyl Salon
(Social Media Manager, Content Creator and Virtual Assistant)

Find and attract qualified applicants for open positions such as licensed life insurance agents, post jobs via websites like zip recruiter, LinkedIn, and Monster.com. Call licensed people using a given phone directory once manage a contact list I need to schedule meetings with the Executive director.

2018 - 2019
Collective Solutions Philippines
(Chat support representative Non-Voice)

Account (https://www.minted.com/)
Connecting through chat support, customers receive instant responses in real-time, expediting issue resolution and increasing customer satisfaction. Prompt chat and email responses to customers, document each customer's question or problem as well as the resulting answer or solution.

2017 - 2018
Ren's Sausage House
(Cashier and Bookkeeper)

● Customer experience with fair, friendly, and courteous service.
● Registers the sales on a cash register by scanning items, itemizing, and totaling customers' purchases.
● Resolves customer issues and answers questions.
● Do inventory after the shop closes.
● Checking if the items and/or foods are still available and making a report.

2016 - 2022
Freelance Photographer
(Photographer)

● Take pictures at certain events, especially school events and activities.
● Shooting Videos and making short films.

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.

Customer Service

Connecting through chat support, customers receive instant responses in real-time.

ESL Teacher

The goal is to teach the English Language Proficiency Standard Course of Study and Instruct students.

Book Keeping

Say goodbye to accounting headaches, I know better ways to handle accounting. Get the Accounting result that you want.

Testimonials

Author

大谷隆太

He is a very good teacher. She gives good advice on pronunciation and answers questions in a friendly manner. I am a beginner in English conversation, but I can learn English well while enjoying the conversation.

Author

Wynwyn Diaz

You handle it well and show professionalism to take care of everything. All these qualities make you the best person for this kind of task. Take care!

Author

Lariecyl Dionisio Vargas

I can say that she always does her job professionally and perfectly.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Rodriguez,
Philippines
Email :
angeliqueestrada7@gmail.com


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