I'm a hardworking and self-motivated freelancer with a lot of experience. I can handle multiple tasks, I don't have any problem with time management since I have already done a lot of work before. I used to work as a social media manager in a salon. I'm the one who manages their Facebook and Instagram accounts. I also spent a year working as a Customer service representative in a US Company with the website https://www.minted.com/. I know how to make emails and answer customer inquiries. Communication in English is not a problem for me too since I used to be an ESL Teacher for 3 years already, I do appointment setting for my classes. I also do data entry since I need to make my textbook and encode the student details and improvement every class

I always do my job with sincerity, and professionalism and ensure that my clients will be completely satisfied by providing my quality work. I know and I'm confident to be the best choice for your Professional Virtual Assistant. :)

Gates Professional Schools, Accountancy Business and Management

Quezon City University, Bachelor of Science in Business Management

Customer Service ...................................... 100%

Social Media Manager ................................. 95%

Virtual Assistant ...................................... 100%

Data Entry ...................................... 100%

ESL Teacher ...................................... 100%

Recruiter ...................................... 90%

Cold Caller ...................................... 96%

E-Commerce Assistant ....................... 100%

Content Creator ...................................... 89%

Tiktok Creator ...................................... 100%

Invitation Maker ...................................... 100%

Colleague, Weblio Philippines Inc.

✉ Hercynmolina@gmail.com
📱 0923-743-4924

Project Manager, PRO VA PH

✉ Dhamsarno@gmail.com
📱 0915-832-5769

● Certified TEFL Teacher; TEFL Professional Development Institute: 120-Hour TEFL Certification
● Free-lance Photography (Intermediate level)
● Proficient use of several computer applications including MS Office, Word, Excel, and Point) and Photo-editing Applications
● Knowledge of photography and editing techniques.
1. CANVA – (Expert level)
2. PHOTO GRID – (Advance level)
3. ADOBE PHOTOSHOP - (Intermediate level)
4. PICMONKEY - (Expert Level)
● Basic Book Keeping (Quickbooks)
● Facebook Ads Management (Organic Advertising)
● Video Editor
● Social Media Manager
● TikTok Editor
● Instagram Manager
● Youtube Manager
● Doing work in a timely manner
● Good communication/ interpersonal and organization skills
● Excellent background in customer relations and client assistance
● Efficient at files and records management and organization
● Proficient in the provision of counseling services and initializing a student’s existing language capabilities to develop basic/ advanced English skills.
● Experienced in working with adults/children from diverse cultural backgrounds
● Fluent in Filipino and English (both oral and written); some Japanese language
● Exceptional Internet research skill
● Transcription, 38 wpm typing speed

UPWORK, Virtual Assistant (Cold Caller and Recruiter)

● Respond to emails and phone calls
● Call the person using the Text my app.
● Hire licensed life agents.
● Use ZipRecruiter and Monster to find agents.
● Manage a contact list
● Post jobs via websites like zip recruiter, LinkedIn, and Monster.com
● Call licensed people using a given phone directory.
● Using scripts to provide information about the recruitment.
● Schedule meetings with the Executive director.
● Use google sheets to encode the person's details, phone number, and other details.
● Prepare customer spreadsheets and keep online records

家族で使えるオンライン英会話 クラウティ, ESL Teacher

● Instruct students whose first language is not English.
● The goal is to teach the English Language Proficiency Standard Course of Study.
● Instructs learners to read, speak, listen, and write English, so they can achieve grade-level proficiency in all academic areas.

LARIECYL SALON, Virtual Assistant (Social Media Manager, Content Creator, and Moderator)

● Responsible for creating and publishing services on all social media platforms, including Facebook, Instagram, and Youtube accounts.
● Posts Ads
● Reply to the customer's comments.
● Grow an audience, build brand awareness, and ultimately, boost sales.
● Answering customer inquiries about prices and other things.
● Editing pictures for media platforms.
● Oversees the media account's interactions with the public through implementing content strategies on social media platforms.
● Answering inquiry.
● Analyzing engagement data.
● Identifying trends in customer interactions and planning digital campaigns to build community online.

REN'S SAUSAGE HOUSE, Cashier and Bookkeeper

● Customer experience with fair, friendly, and courteous service.
● Registers the sales on a cash register by scanning items, itemizing, and totaling customers' purchases.
● Resolves customer issues and answers questions.
● Basic knowledge of Quickbooks for accounting.
● Do inventory after the shop closes.
● Checking if the items and/or foods are still available and making a report.