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Bachelor of Science in Entrepreneurship
Silliman University
More Info About Me
Motivated, detail-oriented, client focused and highly organized administrative assistant with over 10 years of experience providing exceptional support to executives and teams. Proficient in managing schedules, coordinating meetings, and handling correspondence with professionalism. Skilled in using MS Office Suite, Google Workspace, and CRM software to streamline office processes and improve efficiency. Strong communicator with a commitment to maintaining a positive office environment and ensuring smooth day-to-day operations. I am seeking a challenging opportunity where I will be able to utilize my skills and acquire new competencies and the ability to work well with people, which will allow me to grow personally and professionally.
My Skills and Competencies
Calendar Management
Travel Management
Email Management
Basic Accounting
Attention to Detail
Organizational
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2024
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2025
Shaka Island Paradise Ventures Inc
(Customer Service Staff)
Respond to customer inquiries.
Provided product or service information.
Handled complaints or dissatisfaction professionally and empathetically.
Escalated unresolved issues to appropriate departments or supervisors.
Communicated clearly, patiently, and respectfully.
Shared customer insights that could improve products or services.
Enter and update information in databases or spreadsheets.
2024
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2024
Independent Contractor
(Data Entry Specialist)
Enter data into databases, spreadsheets, or proprietary systems.
Updated and maintained existing records for accuracy.
Verified data for completeness and correctness before entry.
Cleaned up data by identifying and removing duplicates or outdated records.
Organized and filed documents (physical and digital).
Maintained version control and document tracking.
Performed regular data audits to ensure accuracy.
Identified and corrected data entry errors.
Handled sensitive information discreetly.
2023
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2024
Hen Yuan Resort
(Guest Experience Associate)
• Greeted and welcomed visitors in a professional, friendly manner.
• Informed staff of visitor arrivals.
• Maintained a clean, organized reception area.
• Managed calendars and conference room bookings.
• Confirmed and reminded guests of scheduled appointments.
• Performed data entry tasks.
• Assisted guests or customers with forms, directions, or information.
• Handled service requests or complaints and escalate as needed.
• Ensured compliance with sign-in/out procedures.
• Worked with scheduling software, email, and office suites (e.g., MS Office, Google Workspace).
2021
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2022
ARIS PH
(Social Media Manager)
Developed a comprehensive social media strategy aligned with business goals.
Researched target audience and created user personas.
Created or coordinated the creation of visual and written content (posts, stories, videos, etc.).
Monitored and responded to comments, direct messages, and mentions.
Engaged with followers and relevant accounts (likes, comments, shares).
Handled customer service inquiries via social platforms. Identified trends and areas for improvement.
Collaborated with ad managers for paid social campaigns.
2015
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2021
Halbor Heavy Equipment Parts Center
(Administrative Assistant)
Greeted and assisted clients. Answered phones, emails, and other correspondence.
Created and formatted documents.
Proofread documents for accuracy and professionalism. Tracked expenses and managed
petty cash or office budgets.
Provided administrative support.
Maintaining filling systems (digital & physical)
Updating databases and records.
Used office software (Microsoft Office, Google Workspace).
Managed calendars and meetings via tools like Google Calendar.
Relayed information and instructions within the office.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.