English
Filipino

Attention to Detail
Organization
Adaptability
Problem Solving
Positive Attitude
Time Management
Calendar Management
Email Management
Travel Management
Social Media Management
Data Entry
Computer Literacy
Effective Communication
Basic Accounting
Basic Graphic Design

2022 - 2023

Bachelor of Science in Entrepreneurship

Silliman University
College Undergraduate

2018 - 2020

Bachelor of Secondary Education - English

Silliman University
Class Honor

2011 - 2015

St. Louis School - Don Bosco

High School Diploma

Asana
Basecamp
Canva
Calendly
ChatGPT
Dropbox
Facebook
Gmail
Google
Google Calendar
Google Docs
Google Drive
Google Meet
Grammarly
Hubspot
Instagram
Meta
Microsoft Excel
Microsoft Word
QuickBooks
Slack
Viber
WhatsApp
Zoom

Motivated, reliable, client focused and highly organized administrative assistant with over 10 years of experience providing exceptional support to executives and teams. Proficient in managing schedules, coordinating meetings, and handling correspondence with professionalism. Skilled in using MS Office Suite, Google Workspace, and CRM software to streamline office processes and improve efficiency. Strong communicator with a commitment to maintaining a positive office environment and ensuring smooth day-to-day operations. I am seeking a challenging opportunity where I will be able to utilize my skills and acquire new competencies and the ability to work well with people, which will allow me to grow personally and professionally.

2015 - 2021

ADMINISTRATIVE ASSISTANT

Halbor Heavy Equipment Parts Center
- Greeted and assisted clients. Answered phones, emails, and other
correspondence.
- Created and formatted documents.
- Proofread documents for accuracy and professionalism. Tracked expenses and managed petty cash or office budgets.
- Provided administrative support.
- Maintaining filling systems (digital & physical)
- Updating databases and records.
- Used office software (Microsoft Office, Google Workspace).
- Managed calendars and meetings via tools like Google Calendar.
- Relayed information and instructions within the office.

2024 - 2024

DATA ENTRY SPECIALIST

Independent Contractor
- Enter data into databases, spreadsheets, or proprietary systems.
- Updated and maintained existing records for accuracy.
- Verified data for completeness and correctness before entry.
- Cleaned up data by identifying and removing duplicates or outdated records.
- Organized and filed documents (physical and digital).
- Maintained version control and document tracking.
- Performed regular data audits to ensure accuracy.
- Identified and corrected data entry errors.
- Handled sensitive information discreetly.

2021 - 2022

SOCIAL MEDIA MANAGER

ARIS PH
- Developed a comprehensive social media strategy aligned with business goals.
- Researched target audience and created user personas.
- Created or coordinated the creation of visual and written content (posts, stories, videos, etc.).
- Monitored and responded to comments, direct messages, and mentions.
- Engaged with followers and relevant accounts (likes, comments, shares).
- Handled customer service inquiries via social platforms. Identified trends and areas for improvement.
- Collaborated with ad managers for paid social campaigns.

2024 - 2025

CUSTOMER SERVICE STAFF

Shaka Island Paradise Ventures Inc.
- Respond to customer inquiries.
- Provided product or service information.
- Handled complaints or dissatisfaction professionally and empathetically.
- Escalated unresolved issues to appropriate departments or supervisors.
- Communicated clearly, patiently, and respectfully.
- Shared customer insights that could improve products or services.
- Enter and update information in databases or spreadsheets.

2023 - 2024

GUEST EXPERIENCE ASSOCIATE

Hen Yuan Resort
- Greeted and welcomed visitors in a professional, friendly manner.
- Informed staff of visitor arrivals.
- Maintained a clean, organized reception area.
- Managed calendars and conference room bookings.
- Confirmed and reminded guests of scheduled appointments.
- Performed data entry tasks.
- Assisted guests or customers with forms, directions, or information.
- Handled service requests or complaints and escalate as needed.
- Ensured compliance with sign-in/out procedures.
- Worked with scheduling software, email, and office suites (e.g., MS Office, Google Workspace).