2019
Bachelor of Tourism Management
Cebu Normal University
PROFILE DESCRIPTION
Hire me! You won't surely regret it - Your Reliable Virtual Assistant
Hi there! 👋 I'm Alwena, a dedicated and detail-oriented virtual assistant with a passion for helping businesses stay organized, efficient, and productive. With 2 years of experience in administrative support, data entry, and lead generation, I bring a blend of reliability, creativity, and problem-solving skills to every project I take on.
Here’s what I can offer:
✅General Virtual Assistance – Calendar management, email handling, file organization, and day-to-day admin tasks.
✅Data Entry Expertise – Accurate and fast data entry, spreadsheet management, and database updates.
✅Lead Generation – Researching and identifying potential leads, compiling contact lists, and helping you grow your network.
✅Administrative Support – Creating reports, managing records, and ensuring smooth office workflows.
Why choose me?
✨ Detail-Oriented: I ensure that every task is completed with precision.
✨ Self-Motivated: I thrive under minimal supervision and take initiative when needed.
✨ Fast Learner: I adapt quickly to new tools, processes, and software.
✨ Dependable: I take deadlines seriously and deliver results on time.
Tools I'm proficient in:
Communication and Collaboration
📧 Gmail
💻 Zoom
📱 WhatsApp
💌 Facebook Messenger
Administrative Tools
🗂️ Microsoft Office Suite (Word, Excel, PowerPoint)
📋 Google Workspace (Docs, Sheets, Slides, Forms)
📑 Trello / Asana
Data Entry and Management
📊 Google Sheets
📂 Microsoft Excel (including pivot tables and basic formulas)
Lead Generation and Research
🌐 Canva for creating outreach materials
🖥️ Data Scraper
File Sharing and Storage
📤 Google Drive
Simple Tool for Learning and Automation
📜 ChatGPT (for quick research or content drafting)
I aim to provide high-quality support so you can focus on growing your business. If you’re looking for a proactive, trustworthy, and hardworking assistant, I’d be thrilled to work with you!
Let’s team up to achieve your goals. 🚀
COMPETENCIES
Administrative Support
Data Entry
Lead Generation
Graphic Design
Software Proficiency
Adaptable Learner
Content Creation
Time Management
Certificates
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WORK EXPERIENCES | EDUCATION
2021
-
2023
Tsuneishi Heavy Industries Cebu Inc. (THICI)
(Admin. Assistant Secretary)
*Performing various administrative and clerical duties such as monitoring attendance, answering and taking phone calls, encoding, filing, and organizing documents.
*Responding to customers’ inquiries and concerns.
*Reaching out to existing clients to schedule appointments.
2020
-
2021
Tsuneishi Technical Services Phils. Inc. (TTSP)
(Canteen Supervisor)
Overseas maintenance and clealiness of the canteen.
Takes customers’ orders and prepare food.
Prepares monthly financial report.
Maintains sanitized equipment.
2018
-
2019
QA World
(Quality Analyst / Transcriptionist)
Identify, fix errors and produce high quality transcripts of audio calls.
SERVICES
Administration
Perform various administrative tasks.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Data Entry
Accurately input and update data into databases, spreadsheets, or other digital platforms.
Graphics Design
Creates visual designs, layouts, and graphics.
Content Creation
Creates content for social media pages and other means.
WHY CHOOSE ME!?
Client-Oriented
My number one priority is customer satisfaction. I make sure that I always take into consideration how I can accommodate my client's needs, wants, and specifications.
Self-Starter
I'm a self-starter who takes great initiative and ownership in my work. I thrive on independently driving projects forward and finding solutions proactively.
Passionate Worker
I work not only to earn a living but to make an impact on the business objectives and goals of my clients. I love working and seeing good results.