Information Technology
Datamex institute of Computer Technology
N/A
Datamex institute of Computer Technology
Efficiently handle the critical email issues for the Associates. Sending the right support or information that the Associates need. Keep updated on all developments and changes for the domain and email skills area, taking ownership to obtain and learn all information provided. Provided Associates issues and expertise level by collecting pertinent information.
Experienced Account representative that can conduct a high-level of communication with the company's Associates. Successfully handles calls on a daily basis while consistently guiding the associates smoothly and quickly. Also, able to provide clear customer service on the company's associates.
Supports the company’s customer service activities by directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.