2022
Information Technology
National College of Science and technology
More Info About Me
Enthusiastic and detail-oriented IT Support professional with over 2 years of experience in troubleshooting, system administration, and user support. Proficient in diagnosing technical issues and providing effective solutions. Recently completed a 2-day Social Media Management training to expand my skill set in digital marketing and brand engagement. Eager to apply my technical expertise alongside my interest in social media to provide comprehensive support in a dynamic environment.
My Skills and Competencies
Knowledge of Operating Systems
Hardware and Software Troubleshooting
Network Configuration and Security
Canva
Google Workspace
Admin Tasks
Certificates
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My Experience and Education
2022
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2024
Scoutstaff
(IT Help Desk Representative)
As a Technical support and assistance to employees experiencing issues with computer systems, software, hardware, and other technology-related concerns. This role is often the first point of contact for troubleshooting and resolving technical issues, ensuring smooth operation of IT systems.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.