Technical support script sample in audio:
https://drive.google.com/file/d/1_5speOu9vhIKZ0oWixnV6YfLH4_UUife/view?usp=share_link
Technical support script sample in document:
https://docs.google.com/document/d/1TqhuDoiutYxJKc3M-wT1Tc3imgYmwq6W/edit?usp=share_link&ouid=103873875471108878287&rtpof=true&sd=true