2018
Bachelor of Secondardy Education , Major in English
Dr. Yanga's College Inc.
More Info About Me
Dedicated, efficient, detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. As a virtual assistant and enjoy the variety of work the job brings each day. I’m ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience.
My Skills and Competencies
Customer Service
Social Media Management
Cold Calling
Recruiting
Certificates
My Experience and Education
2019
-
2022
PSG Global Solutions
(Senior Recruiter)
● Source of suitable applicants by conducting research on job boards, applicant tracking systems,
company web sites etc.
● Recruits passive candidates through phone calls, emails, and general relationship-building.
● Conducts pre-assessment calls with candidates, verifying different items such as qualifications,
availability, and compensation requirements.
● Organize and keep candidates’ files, tracking their activities, opportunities, and references.
● Maintains a record of candidates sourced through the SS Tracker.
● Creates end of day reports of productivity and results.
2018
-
2019
RoyalVASolutions:
(Cold Caller Admin - VA)
● Doing inbound and outbound calls to US Homeowners.
● Pre-qualifying leads
● Gathered Real Estate property conditions
● Appointment Setting
2016
-
2018
VXI Global Holdings:
(Technical Support)
●Troubleshoot PC/e-mail/modem/home networking problems and escalates advanced
troubleshooting problems to technical support group when appropriate.
● Installed software programs and troubleshoots operating systems, software and hardware.
● Maintained accurate problem call tracking in help desk ticketing system.
● Provide a full range of customer service for high speed internet product in a prompt, efficient and
professional manner.
●Resolved product or service problems by clarifying the customer’s complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution
My Services
Cold Calling
I am providing information, solutions, and support to clients to ensure their needs are met effectively.
US Recruiter
I connect to qualified candidates with suitable positions while aligning with the company's hiring needs and goals.
Customer Service
Tasks involve assisting customers with their inquiries, concerns, and requests related to a product or service.