2020
Associate in Hotel and Restaurant Management
University of the Visayas
More Info About Me
Hey there! I'm Adrielle, a 26-year-old with big dreams and even bigger aspirations. In addition to my experience in customer service and sales, I'm currently honing my skills as an aspiring virtual assistant. But that's not all—I've got my eyes set on becoming a social media manager and flexing my creativity as a graphic artist
I'm all about bringing enthusiasm and dedication to the table, looking for a role where I can make a positive impact and grow alongside a fantastic team. Outside of work, you'll catch me gaming or crafting my own coffee creations—it's my little slice of relaxation and creativity. Let's connect and make some awesome things happen!
My Skills and Competencies
Sales Associate - Cold Calling
Email Marketing
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
November 2023
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February 2024
Freelancer - Beauty Content Creator
(Email Marketer)
- Developed and ran focused email campaigns to reach out to beauty and cosmetics brands for potential collaborations with my client.
- Effectively negotiated collaboration terms, covering compensation, deliverables, and timelines to establish mutually beneficial partnerships.
- Established a structured follow-up system to stay in touch with brands, leading to improved collaboration discussions and prompt responses.
2022
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2023
Amazon
(Technical Support / Customer Service Associate)
- Assist customers by responding to their queries, solving problems, addressing inquiries, and furnishing pertinent details regarding our products, services, and corporate policies through phone, email and live chat.
- Analyze and troubleshoot problems, escalate complex issues as necessary, and follow up until the problem is resolved.
- Maintain a deep understanding of the company's products, services, and offerings to provide accurate and detailed information to customers.
- Maintain accurate and complete records of customer interactions and transactions in the customer relationship management (CRM) system.
2022
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2022
Kappee T
(Barista)
- Greet and assist customers in a friendly and professional manner. Take customer orders, provide product information, and make recommendations based on preferences.
- Maintain cleanliness and organization in the coffee shop, including the coffee machines, equipment, and the overall workspace. Perform routine cleaning and maintenance tasks.
- Monitor and restock supplies, including coffee beans, milk, syrups, and other items, to ensure uninterrupted service.
2021
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2022
Emerge Solar
(Sales Representative - Appointment Setter)
-Greet customers and take their orders at the counter or via outside order taking and suggest additional items or promotions to increase sales when appropriate.
-Work quickly to ensure fast service and minimize wait times for customers and coordinate with kitchen staff to ensure timely order preparation.
-Adhere to food safety guidelines and health regulations, including proper food handling, storage, and maintaining appropriate temperatures.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.