Hey I am Adarlie

More Info About Me

Hi there!

I'm a detail-oriented and adaptable Virtual Assistant with over four years of experience in customer service, admin support, and patient care coordination. I love helping individuals and teams stay organized and efficient—whether that means managing calendars, handling communications, or keeping data neat and up to date.

I’m confident working behind the scenes to make things run smoothly. From inbox management to CRM updates, scheduling to social media support—I’ve got you covered. I’m also comfortable supporting healthcare professionals, having worked with patient records and appointment coordination.

Tools I use regularly include Microsoft Office, Google Workspace, Canva Pro, and even a bit of Adobe Photoshop. I’m known for being easy to work with, responsive, and reliable—especially when things get busy!

If you're looking for someone who can jump in, take ownership of tasks, and help you stay focused on what matters most, I’d love to be that support for you. Let’s make your day-to-day easier and your projects even more successful!

Adarlie Bautista Bunod
Carmen, Philippines
adarliebunod@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Inbox and File Management
Travel and Household Management
Customer Service Support
Tech and Digital Skills
Social Media Management
Basic Graphic Design
Data Entry

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Arts in English Language and Literature

University of Southern Mindanao

May 2024 - December 2024
AK Global Company
(Medical Support Representative)

• Performed clerical routine tasks and managed health records to ensure timely and accurate patient care documentation
• Coordinated with the clinical staff to optimize patient's appointment scheduling, and reducing waiting time of patient's diabetic supplies by 30%
• Managed incoming and outgoing calls, ensuring that critical information was dispatched and received by both patient and the clinical staff

2018 - 2020
CNM BPO Solutions Inc
(Order Placer)

• Efficiently processed customer orders and secured payments, ensuring accuracy and confidentiality.
• Coordinated with dispatch teams to facilitate timely and accurate deliveries, enhancing customer satisfaction.
• Handled customer concerns and inquiries, providing real-time solutions and maintaining high service standards.

2018 - 2018
Convergys Davao
(Customer Service Representative)

• Managed order modifications, including shipping address changes and product selections, ensuring customer needs were met
• Maintained accurate customer records and order details in the CRM system to enhance service efficiency
• Investigated customer issues, provided timely updates, and offered effective solutions, resulting in high customer satisfaction

2017 - 2017
IBEX Global-Davao
(Billing, Sales, and Tech Support Agent)

• Maintained accurate customer records and order details in the CRM system to enhance service efficiency
• Addressed customer billing inquiries, ensuring accurate and timely resolutions to maintain customer satisfaction.
• Provided technical support for products/services, ensuring customer satisfaction and problem resolution.

My Services

Social Media Management

I assist with post scheduling, Canva graphics, and content organization to keep your social media consistent.

Customer Service Support

I offer reliable and customer-focused support by handling inquiries through phone, email, and chat.

Administrative Assistance

I help keep things organized by managing calendars, emails, data entry, and such—so you can focus on what matters most.

Data Entry Virtual Assistant

I offer accurate and efficient data entry services, ensuring organized records and up-to-date information management.

Travel and Household Management

I assist with travel bookings, itineraries, and household task coordination to keep your schedule organized and stress-f

Cold Calling Service

I offer cold calling services to generate leads, follow up with prospects, and support your sales and outreach goals.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Carmen,
Philippines
Email :
adarliebunod@gmail.com


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